Business Analyst (Remote)

Oxley Enterprises • Stafford, VA

1d • Remote

About The Position

The Business Analyst supports the Program Manager and Solution Train Engineer with program-level data analysis, forecasting, reporting, and operational support while assisting in development of forecasts, monthly deliverables, cost analytics and data collection requests. This role is crucial for driving data-driven decision-making on a mission-critical Department of Veteran Affairs (VA) cloud platform serving millions of Veterans, by turning complex operational data into clear insights across the AWS GovCloud Kubernetes environment.

Requirements

• 5 years of experience in business analysis, data analysis, and program support roles
• Bachelor's Degree in business administration, information technology, data analytics, or related field
• Excellent experience collecting, analyzing, and presenting operational data to support program management reporting including weekly, monthly, and ad hoc reports
• Excellent ability to support development and maintenance of program forecasts, incorporating projected growth, cloud cost projections, platform change dependencies, and tenant milestones
• Excellent experience with cloud cost analysis and FinOps practices
• Excellent ability to itemize AWS cloud costs by application and service, identify cost variances, and recommend cost reductions
• Excellent proficiency with Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint)
• Excellent experience in data visualization tools for program metrics and executive reporting (e.g., Power BI)
• Above average experience with Jira and Atlassian tooling including backlog data analysis, sprint velocity tracking, service request trending, and metric extraction for reports
• Above average ability to support ad hoc data collection and analysis requests
• Above average ability to maintain sufficient analytical flexibility to respond to evolving reporting needs
• Above average understanding of SAFe Agile Program Increment (PI) planning, milestone tracking, and sprint metrics
• Working knowledge of AWS cloud services, platform operations, and VA enterprise governance to support accurate cost analytics and operational reporting
• Experience supporting a federal agency
• Excellent verbal and written communication skills
• Active Federal Civilian Public Trust clearance
• U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

Nice To Haves

• Future Need - Actively Interviewing

Responsibilities

• Supports the Program Manager and Site Reliability Engineering/Deputy PM with program management activities including data gathering, analysis, and documentation for all recurring and ad hoc deliverables.
• Supports development of the 5-Year Forecast including projected growth, cloud cost projections by platform and tenant/subtenant, and anticipated platform changes.
• Updates monthly and present at monthly forecast reviews.
• Supports development of the 1-Year Forecast including projected schedules, milestones, platform change implementations, PI-level dependencies, and at least 4 significant platform improvement recommendations.
• Prepares data, charts, and supporting materials for weekly milestone and sprint plan reviews with VA Product Manager and Health Leadership.
• Supports production of the monthly deliverables report.
• Tracks all deliverables against scheduled due dates and approval status.
• Supports the monthly cloud cost report.
• Gathers and organizes AWS cost data by application and service.
• Identifies month-over-month variances and supports development of cost reduction recommendations.
• Responds to ad hoc data collection, analysis, and reporting requests.
• Maintains analytical capacity to support evolving program needs.
• Supports Jira backlog data extraction and sprint metrics reporting.
• Assists in producing service request trend analysis for weekly requirements and service request response time reports.
• Supports software license tracking data collection in coordination with the Software Asset and License Manager for monthly maintenance report contributions.

Benefits

• Medical, dental, vision and prescription drug coverage for you and your family.
• Life Insurance, short-term disability and long-term disability paid for by the Company.
• Supplemental coverages including Accident, Critical Illness, and Hospital.
• Additional Life insurance coverage for you and your dependents.
• 401k plan with various options to select based on your retirement goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level