Business Analyst (Remote)
About The Position
The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Future Need - Actively Interviewing Location: Remote in any United States jurisdiction not excluded from this job advertisement. Drive data-driven decision-making on a mission-critical Department of Veteran Affairs (VA) cloud platform serving millions of Veterans! As the Business Analyst, you will support program management, forecasting, reporting, and operational analytics turning complex operational data into clear across the AWS GovCloud Kubernetes environment. Position Description: The Business Analyst supports the Program Manager and Solution Train Engineer with program-level data analysis, forecasting, reporting, and operational support while assisting in development of forecasts, monthly deliverables, cost analytics and data collection requests.
Requirements
- 5 years of experience in business analysis, data analysis, and program support roles
- Bachelor's Degree in business administration, information technology, data analytics, or related field
- Excellent experience collecting, analyzing, and presenting operational data to support program management reporting including weekly, monthly, and ad hoc reports
- Excellent ability to support development and maintenance of program forecasts, incorporating projected growth, cloud cost projections, platform change dependencies, and tenant milestones
- Excellent experience with cloud cost analysis and FinOps practices
- Excellent ability to itemize AWS cloud costs by application and service, identify cost variances, and recommend cost reductions
- Excellent proficiency with Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint)
- Excellent experience in data visualization tools for program metrics and executive reporting (e.g., Power BI)
- Above average experience with Jira and Atlassian tooling including backlog data analysis, sprint velocity tracking, service request trending, and metric extraction for reports
- Above average ability to support ad hoc data collection and analysis requests
- Above average ability to maintain sufficient analytical flexibility to respond to evolving reporting needs
- Above average understanding of SAFe Agile Program Increment (PI) planning, milestone tracking, and sprint metrics
- Working knowledge of AWS cloud services, platform operations, and VA enterprise governance to support accurate cost analytics and operational reporting
- Experience supporting a federal agency
- Excellent verbal and written communication skills
- Active Federal Civilian Public Trust clearance
- U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years
Responsibilities
- Supports the Program Manager and Site Reliability Engineering/Deputy PM with program management activities including data gathering, analysis, and documentation for all recurring and ad hoc deliverables
- Supports development of the 5-Year Forecast including projected growth, cloud cost projections by platform and tenant/subtenant, and anticipated platform changes
- Updates monthly and present at monthly forecast reviews
- Supports development of the 1-Year Forecast including projected schedules, milestones, platform change implementations, PI-level dependencies, and at least 4 significant platform improvement recommendations
- Prepares data, charts, and supporting materials for weekly milestone and sprint plan reviews with VA Product Manager and Health Leadership
- Supports production of the monthly deliverables report
- Tracks all deliverables against scheduled due dates and approval status
- Supports the monthly cloud cost report
- Gathers and organizes AWS cost data by application and service
- Identifies month-over-month variances and supports development of cost reduction recommendations
- Responds to ad hoc data collection, analysis, and reporting requests
- Maintains analytical capacity to support evolving program needs
- Supports Jira backlog data extraction and sprint metrics reporting
- Assists in producing service request trend analysis for weekly requirements and service request response time reports
- Supports software license tracking data collection in coordination with the Software Asset and License Manager for monthly maintenance report contributions
Benefits
- Medical, dental, vision and prescription drug coverage for you and your family.
- Life Insurance, short-term disability and long-term disability paid for by the Company.
- Supplemental coverages including Accident, Critical Illness, and Hospital.
- Additional Life insurance coverage for you and your dependents.
- 401k plan with various options to select based on your retirement goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
