Business Analyst (EHR)
About The Position
The Business Analyst will support agency efforts to assess, document, and define business, clinical, operational, technical, reporting, and data requirements for electronic health record (EHR) capabilities across the organization. The role works closely with the assigned Project Manager and collaborates with program, clinical, operational, IT, data, compliance, and other stakeholders to build a comprehensive, validated understanding of organizational needs. The Business Analyst supports concurrent EHR initiatives, including new capabilities, enhancements, workflow changes, patient-facing functionality, and other efforts affecting the agency’s use of the EHR. The role coordinates with the Project Manager on business analysis planning, stakeholder engagement, requirements reviews, testing activities, and deliverables, and communicates requirements status, decisions, dependencies, risks, and issues.
Requirements
- Minimum of 3–5 years of experience as a business analyst.
- Bachelor’s degree in business administration, management, healthcare administration, or a related field.
- Professional experience in business analysis, prioritization, and requirements-gathering sessions.
- Experience developing executive-level reports, process maps, workflow and SOP documentation, and risk analysis.
Nice To Haves
- Experience in federal or state government, public health, healthcare, or a similar service-related business is preferred.
- Master’s degree in business administration (MBA) or healthcare administration (MHA) is preferred.
- Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.
Responsibilities
- Elicit, analyze, document, prioritize, and maintain business, clinical, operational, data, and reporting requirements for EHR initiatives, enhancements, and related capabilities.
- Translate stakeholder needs, workflows, challenges, and desired outcomes into clear, testable, solution-neutral requirements.
- Distinguish underlying business and clinical needs from current-system limitations, existing practices, preferences, or assumptions about a specific technology solution.
- Analyze needs across programs and stakeholder groups to identify shared requirements, program-specific variations, conflicting needs, dependencies, and opportunities for standardization.
- Facilitate discussions to reconcile differences and document decisions or necessary exceptions.
- Facilitate structured stakeholder reviews to confirm requirements’ accuracy, completeness, clarity, priority, and alignment with intended workflows.
- Support validation of configured EHR functionality against approved requirements through workflow review, test scenario development, user acceptance testing, defect and issue documentation, and stakeholder readiness confirmation.
- Document and analyze current- and future-state workflows to identify gaps, impacts, dependencies, and process-improvement opportunities associated with EHR capabilities.
- Develop process maps, business rules, use cases, requirements matrices, gap analyses, and other business analysis artifacts as appropriate.
- Coordinate with the Project Manager to plan and sequence business analysis activities, stakeholder engagement, requirements reviews, testing activities, and deliverables.
- Communicate requirements status, unresolved decisions, dependencies, risks, and issues while supporting the Project Manager’s responsibility for project coordination, governance, schedule, and escalation.
- Provide business analysis support across concurrent EHR initiatives, including new capabilities, system enhancements, workflow changes, and patient-facing functionality.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
