Business Analyst - Any Line Shop Location OH

FirstEnergy•Akron, OH

9d•Onsite

About The Position

FirstEnergy Service Company, a subsidiary of FirstEnergy Corp., is hiring a Business Analyst for a full-time, on-site position at any FirstEnergy line shop location in Ohio. The role focuses on designing, building, and optimizing relational databases, custom macros and modules, and automation tools using Microsoft Access and Excel. It translates complex business requirements into scalable, user-friendly solutions and creates interfaces such as forms, dashboards, and reports for non-technical users. The analyst also improves existing databases, spreadsheets, and VBA applications and prepares technical documentation and user guides. As backup or as needed, the position supports other Business Analysts with work-plan meetings, collecting agreed-upon target changes and absence information, maintaining change logs for database implementation, and preparing or distributing WMO Consolidated Planning reports. The role also supports safety practices, storm response, Consolidated Planning systems and processes, process improvements, business research, work-plan data analysis, corrective-action implementation, and development of WMO Consolidated Planning programs and policies. Occasional, infrequent travel may be required. Storm support may involve off-hours, weekends, and holidays.

Requirements

For Assistant Business Analyst level: a two- or four-year STEM degree in a related field, equivalent practical experience, or a certificate in a computer science-related field; a related certificate will be considered.
Strong understanding of relational databases, SQL, and data modeling.
Advanced knowledge of Microsoft Access and Microsoft Excel; both are required.
Detail-oriented analytical VBA design and development skills to automate and optimize existing processes.
Strong collaboration skills and ability to build relationships with key stakeholders.
Ability to analyze and interpret information and make recommendations based on analytics.
Ability to communicate effectively with technical and non-technical stakeholders.
Strong problem-solving, analytical, and logic skills.
Questioning attitude and willingness to challenge the status quo.
Ability to maintain confidentiality, work independently and/or in teams, and demonstrate sound decision-making.
Ability to deliver accurate, quality work within established guidelines.
Basic analytical, critical-thinking, problem-solving, and decision-making skills, with proven ability to work effectively in a team environment.
Ability to research and apply best practices.
Ability to seek ways to take on challenges and add value within the scope of assignments.
Awareness of changes to tasks, processes, and procedures that affect the organization.
For Associate Business Analyst level: all Assistant Business Analyst qualifications, with deeper knowledge of the listed requirements.
For Business Analyst/Advanced Business Analyst level: a STEM bachelor's degree or equivalent practical experience, and 4–7 years of relevant experience; alternatively, at least 7 years of relevant experience without a degree.
For Business Analyst/Advanced Business Analyst level: advanced ability to analyze data and deliver recommendations, and ability to communicate with different levels of upper leadership while representing the Voice of the Employee.
For Senior Business Analyst level: a STEM bachelor's degree or equivalent practical experience, and at least 7 years of relevant experience; alternatively, at least 10 years of relevant experience without a degree.
For Senior Business Analyst level: ability to independently drive thought and lead collaborative efforts.
Model FirstEnergy core values and behaviors.

Nice To Haves

Knowledge of TOAD (Tool for Oracle Application Developers) is preferred.

Responsibilities

Design, build, and optimize relational databases, custom macros and modules, and Microsoft Office automation tools, particularly in Access and Excel.
Translate complex business requirements into clean, scalable, user-friendly automation solutions.
Create user-friendly GUIs, forms, dashboards, and reporting interfaces for non-technical end-users.
Analyze and upgrade legacy databases, spreadsheets, and VBA applications to improve performance and stability.
Write technical documentation and user guides for tools and scripts.
As backup or as needed, facilitate recurring work-plan meetings with short-term planning personnel, the Operations Manager when available, and Engineering personnel responsible for designers.
Collect agreed-upon target changes for remaining work and absences through meetings and stakeholder collaboration; enter the data into a change log and provide it to the database administrator.
Prepare, publish, and/or distribute WMO Consolidated Planning reports as needed.
Promote safety and safe work practices, and provide storm support, including off-hours, weekends, and holidays.
Support and champion Consolidated Planning systems and processes for FirstEnergy Utility Operations.
Support management and business partners by following established practices and providing consistent service, ongoing support, and proactive involvement.
Recommend and develop solutions to issues and assignments.
Identify and support process improvements and efficiencies in collaboration with corporate departments such as Engineering.
Anticipate and meet internal and external customer needs.
Conduct business-specific research and analyze work-plan data, interpret results, and assist with corrective-action implementation when necessary.
Participate in developing WMO Consolidated Planning programs and policies.
Travel to meetings or training on an infrequent basis, as needed.