Business Analyst

NODAK INSURANCE COMPANYFargo, ND
Onsite

About The Position

The Business Analyst (BA) serves as the critical link between business stakeholders and IT delivery teams, responsible for eliciting, analyzing, and translating business requirements to support technology solutions. This role ensures that business needs are clearly understood, translated into actionable Technical Specifications, and delivered effectively through IT projects and enhancements. The BA supports intake, prioritization, and governance processes while driving clarity, alignment, and quality throughout the delivery lifecycle.

Requirements

  • Bachelor’s degree in Business, Information Technology, or a related field (Equivalent experience will be considered.)
  • 3–7 years of experience as a Business Analyst or in a comparable role
  • Proven experience in: Requirements gathering and analysis
  • Proven experience in: Documentation and process mapping
  • Proven experience in: Stakeholder engagement and facilitation
  • Working knowledge of Agile, Scrum, or Waterfall methodologies
  • Proficiency with project and requirements‑tracking tools, including: Asana
  • Proficiency with project and requirements‑tracking tools, including: Azure DevOps
  • Proficiency with project and requirements‑tracking tools, including: Comparable platforms

Nice To Haves

  • Professional certifications such as: CBAP (Certified Business Analysis Professional)
  • Professional certifications such as: CCBA (Certification of Capability in Business Analysis)
  • Professional certifications such as: Agile/Scrum certifications
  • Experience working in regulated environments (e.g., SOX compliance)
  • Knowledge of: SDLC (Software Development Life Cycle)
  • Knowledge of: IT governance frameworks
  • Experience supporting project intake, evaluation, and prioritization processes
  • Strong analytical thinking and structured problem‑solving abilities
  • Excellent written and verbal communication skills
  • Effective stakeholder management and facilitation capabilities
  • High attention to detail and commitment to producing quality documentation
  • Adaptability, strong organizational skills, and the ability to manage multiple priorities
  • A process improvement mindset, with the ability to identify opportunities and recommend enhancements
  • Ability to perform the primary responsibilities of the role, with or without reasonable accommodation.

Responsibilities

  • Gather, analyze, and document business and functional requirements by partnering with business stakeholders and facilitating working sessions, interviews, and workshops to define scope and objectives.
  • Translate the needs into clear, concise, and testable Technical Specifications (user stories, use cases, process flows) and maintain requirements traceability throughout the entire project lifecyle.
  • Collaborate with product analysts, developers, and QA teams to ensure requirements/specs are accurately implemented.
  • Support activities like backlog grooming, sprint planning, and prioritization by clarifying requirements, managing changes, and resolving gaps during development.
  • Act as a liaison between Product, business units and IT teams, providing regular updates on requirements status, risks, and dependencies.
  • Manage stakeholder expectations and ensure alignment on scope and priorities by facilitating review sessions, demos, and feedback loops.
  • Support project and enhancement intake processes, ensuring requests are fully documented and aligned with business objectives.
  • Assist in effort estimation, including coordination of IT and business inputs (e.g., development, QA, UAT).
  • Contribute to prioritization efforts using frameworks such as t-shirt sizing and business value scoring.
  • Ensure compliance with governance standards, documentation requirements, and approval workflows.
  • Develop and execute Quality Assurance Testing (QA) plans and test cases.
  • Coordinate QA activities with product and IT teams to validate that solutions meet defined requirements and business objectives.
  • Document and track defects, enhancements, and resolutions.
  • This role is responsible for driving efficiency and standardization by identifying process improvements, maintaining documentation and knowledge bases, promoting requirements management best practices, and optimizing tools like Asana or Azure DevOps.
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