Business Analyst

Two Circles • Vancouver, BC

7d

About The Position

Audience Intelligence is our data platform that helps clients unify fan data, create audiences and segments, generate insights, and activate campaigns. Integrations are foundational to that value — they determine what data we can ingest, how reliable it is, and how quickly clients can realise outcomes.
We’re hiring an experienced Business Analyst (Integrations) to work in close partnership with Product and Engineering on all integration-related initiatives. This role focuses on high-quality discovery, scoping, and requirements, helping the team move faster without sacrificing quality or scalability. You’ll collaborate with Product Managers, Engineers, and Delivery partners to help turn ambiguous client requests into clear use cases, well-scoped integrations, and build ready documentation. Over time, you’ll also help evolve our integration framework, templates, and runbooks, making this work more repeatable and less dependent on individual intuition.

Requirements

• Has solid experience as a Business Analyst or similar role working with Product and Engineering teams.
• Is comfortable operating in data- and API-driven environments (you don’t need to code, but you can reason about technical constraints).
• Has strong discovery skills and can turn ambiguous inputs into structured requirements.
• Writes clear, thoughtful documentation that others trust.
• Enjoys collaboration and shared ownership rather than operating in isolation.

Nice To Haves

• Experience with data platforms, CDPs, CRM, or analytics tooling.
• Experience working with third party vendors in the sports industry and their data (ticketing, food and beverage, merchandise, etc).
• Exposure to integration-heavy products or ecosystems.
• Familiarity with client-facing discovery workshops.

Responsibilities

• Lead on integration discovery & scoping: Work closely with Product Managers and Engineering Leads to scope net-new integrations and significant enhancements. Review vendor documentation to understand API patterns (REST, streaming, etc.), authentication and refresh logic, rate limits, pagination, and data volumes, incremental vs full-pull endpoints, and data types, transformations, and modelling considerations. Prepare structured question sets for vendor calls to validate assumptions and uncover gaps. Collaborate with Engineering and Architecture on feasibility, trade-offs, and technical approach.
• Lead use case definition: Partner with Product, GTM teams, and our clients to ensure use cases are a first-class input into integration work — not just lists of fields. Help clients and internal teams articulate what problems they are trying to solve, how the data will be used, and what “success” looks like. Translate those outcomes into clear requirements that Engineering can build against.
• Produce high-quality requirements & documentation: Write clear, structured product requirements documents that include defined use cases and assumptions, in-scope vs out-of-scope functionality, data entities, fields, and relationships, and known limitations and risks. Ensure documentation quality is consistent and usable, working with Product and Engineering to iterate where needed.
• Support integration migrations & rebuilds: Contribute to requirements and discovery for integration upgrades (e.g. API version changes, auth updates) and rebuilds driven by platform evolution or reliability needs. Partner with Product, Engineering, and Delivery to ensure continuity for clients and clear expectations during change.
• Help improve the integration “system” over time: Contribute to the development of an integration scoping runbook, intake templates and discovery checklists, and example “gold standard” PRDs. Support the introduction of integration complexity tiers to help set expectations on scope, timelines, and effort. Share learnings and patterns to help other BAs and PMs improve integration discovery and scoping.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed