About The Position

The Business Analyst will gather requirements, deliver solutions, and drive usability for U.S. public sector systems, with a focus on Unemployment Insurance or insurance domains. The role involves determining and developing user requirements for production systems, creating business solutions, prototypes, and use cases, and producing process documentation and reports.

Requirements

  • At least 6 years of business requirements analysis experience.
  • Proven experience in the Unemployment Insurance or insurance domain.
  • Strong analytical skills, including expertise in process documentation, reports, prototypes, and use cases.
  • Excellent communication skills for stakeholder engagement.

Nice To Haves

  • U.S. Public Sector experience.
  • Proficiency in SQL.

Responsibilities

  • Determine and develop user requirements for production systems to maximize usability.
  • Provide business solutions, prototypes, and use cases to address customer needs.
  • Generate comprehensive process documentation and reports.
  • Translate data into actionable insights.
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