Onsite IT Solutions Expert, Atlanta, GA

Support Tech•Atlanta, GA
•Onsite

About The Position

We are seeking a highly motivated and skilled Onsite IT Support Technician to provide comprehensive technical support to clients. The role involves computer repairs, hardware and software installations, and network troubleshooting. The technician serves as the primary point of contact for onsite IT issues, helping minimize downtime and maintain efficient operation of clients’ technology infrastructure. Travel to client sites is required.

Requirements

  • Proven experience in onsite IT support, computer repair, and network troubleshooting.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with hardware and software installation and configuration.
  • Solid understanding of networking concepts and protocols, including TCP/IP, DNS, and DHCP.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and reliable transportation, as travel to client sites is required.

Nice To Haves

  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).

Responsibilities

  • Provide onsite technical support to clients and serve as the primary point of contact for IT issues.
  • Repair computers and install and configure hardware and software.
  • Troubleshoot networks to help minimize downtime and maintain efficient technology operations.
  • Travel to client sites as required.

Benefits

  • Opportunities for professional development and training.
  • Competitive salary.
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