Service Operations Business Analyst

Bloom Energy • San Jose, CA

21h • $98,400 - $141,600 • Onsite

About The Position

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. Bloom Energy, the leader in disruptive energy solutions based on its world changing fuel cell technology is looking for a CRM Business Analyst to join its world class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. This role will be based in San Jose, CA. This is a fully on-site, in office role 5 days a week.

Requirements

• Masters Degree or BS with 5 plus years of relevant experience
• Experience with Salesforce and/or Oracle desirable
• Experience with Quick Base desirable
• Detail oriented and experience writing procedures and developing processes
• Excellent verbal and written skills
• Power user in Excel, can do pivots, macros, automated reporting
• Proficient in Word, PowerPoint

Responsibilities

• Collect and analyze department and company metrics
• Create and present results to management up to executive level
• Create and modify business applications in Quick Base and Salesforce Lightning
• Create and modify reports in Oracle ERP
• Drive process improvement by identifying needs and working to find efficient, workable solutions
• Create and modify department processes and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level