Business Analyst

Scotiabank•Toronto, ON

3d•Onsite

About The Position

The Business Analyst is responsible for using sophisticated analytics and reporting to identify operational impact and efficiency gains on Dynamic Funds activities and initiatives. The Business Analyst will help lead projects supporting new business activities to increase sales quality of output, and work towards meeting division and departmental goals. The Business Analyst will work collaboratively with internal business partners (i.e. Operations, Compliance, Legal, Finance, HR, Marketing, IT) in support of achieving mutually agreeable objectives. The Sales Reporting & Analytics team will have superior knowledge of the Dynamic Funds operational procedures and will be expected to provide ad-hoc reporting and analytics as requested by the Director, Sales Reporting & Analytics.

Requirements

University Degree or equivalent College Diploma
Advanced proficiency in Microsoft Office suite (Access & Excel)
Proficiency with a BI Tool (preferably Microstrategy)
Experience with the mutual fund / financial services industry
Excellent problem-solving and decision-making skills
Proven experience leading operational projects
Strong influencing skills
Excellent verbal and written communication skills
Ability to multi-task with conflicting priorities
Ability to accept challenges and adapt to a changing environment
Strong interpersonal skills with an emphasis on building relationships

Nice To Haves

Completion of IFIC operations and / or CSC an asset
Knowledge of industry databases (i.e. ifast FundSERV) an asset

Responsibilities

Performs complex analyses to produce reporting on various funds and fund related activity. The frequency of reporting and analysis will be regular (monthly, quarterly, semi-annually, annually) as well as ad-hoc as required.
Develops and documents processes and standards for expense management, to ensure controls, quality, integrity and delivery of reporting and analysis produced.
Investigates and performs complex calculations (including manual) pertaining to tiered fees, scaled fees, rebates, personal rates of return (PROR) and blended discount calculations wherever required.
Provides system support and troubleshooting for: Salesforce, Seismic, MicroStrategy, including mobile versions
Contributes toward defining and meeting team goals that align to corporate goals; investigates methods of increasing productivity, accuracy, and efficiencies within the business unit.
Provides subject matter expertise regarding Alternative Products, Specialty Programs, Management Fee & Management Fee Rebate business processes including system features and Standard Operating Procedures (SOP’s).
Works with the Dynamic Sales team and back office support functions (including the Customer Relations Centre, Client Administration, Finance and IT).
Contributes to streamlining processes regarding exception requests and assists in related issue resolution.
Develops and administers software tools to identify the need for adding controls to external departments’ business processes, particularly where it impacts data integrity for Dynamic Funds.
Works with dealers/clients and Operational groups to support platform level processes.
Stays abreast of operational impacts to the business as a result of industry process changes.
Remains current on regulatory updates through regular communications with Compliance regarding operational issues, alternative products and programs and special projects that directly impact the Dynamic Funds business.
Conducts preemptive analysis of changes from regulatory bodies such as IIROC/MFDA/AMF to identify areas of greatest impact and allow for the Dealer/Client community to prepare for the changes.