Business Analyst

BlueCross BlueShield of Tennessee • Nashville, TN

4d • Remote

About The Position

The Business Analyst supports Operational Oversight and Compliance initiatives through operational reporting, data analysis, process oversight, and Excel-based reporting, with a focus on TennCare CHOICES and Long Term Services and Supports (LTSS). The role monitors data for timeliness and compliance standards, assists with external audits, identifies potential issues, and supports solutions and process improvements that improve efficiency and resource utilization. It is focused on operational reporting and analysis rather than advanced data development or business intelligence.

The analyst partners with internal teams and stakeholders on compliance activities, audit reviews, reporting, and ongoing operational improvement. The position involves investigating issues, analyzing data and trends, recommending process improvements, and ensuring work is completed accurately and on time. The role is remote, Monday through Friday, and candidates must reside in Tennessee and be able to work either 6:45 a.m.–3:15 p.m. CST or 7:00 a.m.–3:30 p.m. CST.

Requirements

• At least 3 years of technical or operational experience.
• A bachelor's degree or equivalent work experience; equivalent experience is defined as 4 years of professional work experience in a corporate environment.
• Database reporting skills using Access, Cognos, and a data warehouse.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, Access, and PowerPoint.
• Ability to work independently with minimal supervision or collaboratively in a team environment while sharing responsibility, roles, and accountability.
• Analytical and decision-making abilities.
• Strong organization and ability to handle multiple projects and deadlines.
• Excellent oral and written communication skills.
• Strong interpersonal skills.
• Must reside in Tennessee and be able to work one of the stated morning schedules.

Nice To Haves

• Previous team lead experience.
• Professional conduct and auditing credentials.
• CHOICES/LTSS experience.

Responsibilities

• Design, develop, assess, and implement organizational management projects, policies, and procedures.
• Identify business process improvement projects for internal business groups and recommend efficiencies to management.
• Conduct cost/benefit evaluations of external and internal resources.
• Analyze business requirements and production specifications to improve the effectiveness of management operations.
• Support operational reporting, data analysis, process oversight, compliance activities, and external audit reviews.
• Monitor data for timeliness and compliance standards, identify and investigate potential issues, and support solutions.
• Analyze data and trends and recommend process improvements.
• Ensure work is completed accurately and within established deadlines.

What This Job Offers

• Job Type: Full-time