Information Technology_USA - USA_Business Analyst
About The Position
The Business Analyst role is responsible for defining the system landscape, identifying gaps between current and desired end-states, and delivering a CRM solution. This position requires hands-on work on existing Salesforce implementations, leading the definition and practical business solutions based on Salesforce.com technology, and experience leading executive discovery sessions. The role involves understanding functional and technical requirements, performing routine administration functions for Salesforce.com, and creating associated documentation. Collaboration with business and IT stakeholders, coordination of onsite-offshore teams, and reporting project progress are key aspects of this role.
Requirements
- Local to Dallas
- Should be in office
- Sales, service certifications required
- Banking and financial services experience is preferred
- Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
- Working knowledge in data migration and integration
- Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
- Salesforce Sales Cloud Experience: 10 & Above
- 5 years of experience
Nice To Haves
- FSC certification will be preferred
Responsibilities
- Execute quick POC
- Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
- Hands on work on the existing salesforce implementation
- Lead defining and practical business solutions based on Salesforce.com technology implementing
- Experience leading executive discovery sessions
- Understand requirements (functional and technical) needed to address client needs
- Perform routine administration functions for Salesforce.com
- Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects
- Actively co-ordinate and participate in SIT and UAT
- Co-ordinate with business and IT stakeholders
- Onsite-offshore co-ordination
- Report regular progress on projects
- Testing and training strategies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
