Information Technology_USA - USA_Business Analyst

Real SoftJacksonville, FL
Onsite

About The Position

The Business Analyst will collaborate with business stakeholders, underwriting, risk, compliance, and technology teams to gather, analyze, and document lending requirements. This role involves creating detailed documentation such as BRDs, FRDs, user stories, process flows, use cases, and gap analyses to support lending initiatives. The analyst will also analyze, configure, and support Loan Origination System (LOS) functionalities, including loan applications, credit decisioning, underwriting, and loan booking. Responsibilities extend to supporting end-to-end loan lifecycle processes and driving lending process optimization, workflow automation, digitization, and straight-through processing (STP) initiatives. A key aspect of the role is managing integrations between LOS platforms and enterprise systems and performing data analysis for improved operations and data quality. The Business Analyst will lead SIT/UAT activities, support defect resolution, ensure regulatory compliance, and assist with production deployments.

Requirements

  • Strong Lending Domain experience with knowledge of loan origination, underwriting, credit assessment, and lending operations.
  • Hands-on experience with Loan Origination Systems (LOS) such as Loan IQ, nCino, Encompass, Temenos, Pega, or similar platforms.
  • Business Analysis expertise including requirements gathering, process modeling, stakeholder management, and UAT support.
  • Experience with Business Analysis and obtaining Stakeholder Commitment.
  • Experience in Retail Lending.
  • 6-8 years of experience.

Nice To Haves

  • Experience with lending transformation, digital banking, workflow automation, and straight-through processing (STP) initiatives.
  • Knowledge of AML/KYC, credit risk, operational risk, regulatory compliance, and lending policies.
  • Experience integrating LOS platforms with Core Banking, CRM, Credit Bureau, Risk, and Document Management systems.

Responsibilities

  • Collaborate with business stakeholders, underwriting, risk, compliance, and technology teams to gather, analyze, and document lending requirements.
  • Create BRDs, FRDs, user stories, process flows, use cases, and gap analysis documentation to support lending initiatives.
  • Analyze, configure, and support Loan Origination System (LOS) functionalities, including loan applications, credit decisioning, underwriting, and loan booking.
  • Support end-to-end loan lifecycle processes, including application intake, credit assessment, underwriting, approval, documentation, funding, and servicing handover.
  • Drive lending process optimization, workflow automation, digitization, and straight-through processing (STP) initiatives.
  • Manage integrations between LOS platforms and enterprise systems such as Core Banking, CRM, AML/KYC, Credit Bureau, Risk, and Document Management solutions.
  • Perform data analysis, validation, reconciliation, reporting, and dashboard development to improve lending operations and data quality.
  • Lead SIT/UAT activities, support defect resolution, ensure regulatory compliance, and assist with successful production deployments.
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