Business Analyst

Horizon Career • Getzville, NY

5d • Onsite

About The Position

The Business Analyst supports organizational improvement initiatives at Horizon by standardizing workflows, improving processes, and helping prioritize high-impact projects. The role works across administrative and clinical operations to assess current practices, map current- and future-state workflows, analyze root causes, and support project scoping and implementation. The analyst may manage or assist with projects assigned by the Transformation Committee, Senior Staff, or the CIO; develop ROI justifications and project metrics; support pilots and the rollout of standardized processes; and create procedures and training materials. The position also monitors project outcomes and quality-assurance measures and adjusts processes as needed.

This is a full-time, Monday–Friday position located at 55 Dodge Rd, Getzville, NY. The stated pay range is $55,000–$65,000, with starting pay potentially affected by experience and education. Applicants are asked to include a cover letter.

Requirements

• Bachelor’s degree in a related field required.
• Ability to analyze business processes to identify efficiency and improvement opportunities.
• Include a cover letter with the application.

Nice To Haves

• 1–2+ years of project-related experience; recent college graduates with relevant education, internships, or project experience will also be considered.
• Healthcare data experience, such as EHR, claims, or revenue cycle management.
• Experience with Microsoft Power Platform and API integrations.
• Project management certification.

Responsibilities

• Standardize and simplify workflows, handoffs, and documentation.
• Participate in a value-driven intake process to prioritize high-impact initiatives, including access, wait times, no-shows, quality metrics, denials, audit findings, and staff burden.
• Assist in scoping project requirements based on organizational and requestor needs.
• Conduct baseline assessments, process mapping, and root-cause analyses.
• Manage or assist with projects and opportunities assigned by the Transformation Committee, Senior Staff, or the CIO.
• Map current-state and future-state workflows across administrative and clinical processes.
• Assist in building ROI justifications for proposed projects by aligning business needs, costs, risks, and expected outcomes.
• Develop KPIs, reports, dashboards, or other key data artifacts for specified projects.
• Support pilots and help iterate and scale standardized processes across sites.
• Establish how-to guides, SOPs, and competency-based training materials.
• Routinely monitor reports for specified metrics and project outcomes, perform ongoing quality assurance, and adjust as needed.

Benefits

• 401(k) and profit-sharing programs.
• Monthly student loan assistance; after one year, team members will have received an additional $600 toward student loan repayment.
• Paid time off and paid holidays.
• 10% tuition discount through Capella University for employees and eligible family members, including spouses and children up to age 30.
• Professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level