Business Analyst, New Construction Sales Analytics

Zillow

8d•$89,200 - $150,100•Remote

About The Position

The Business Analyst, New Construction Sales Analytics strengthens Zillow’s sales engine by managing forecasting, territory and pipeline data, and core sales processes to enable predictable, efficient revenue delivery. The role maintains data accuracy and supports day-to-day operational workflows so sales teams can focus on serving customers and closing business. The position is part of the Frontline Support team within Business Operations, which partners with sales and cross-functional teams to manage core processes, maintain accurate territory, pipeline, and forecasting data, and support the systems and workflows that enable efficient, predictable revenue delivery.

Requirements

Bachelor’s degree in Business, Finance, Analytics, Operations, or a related field, or equivalent practical experience in a sales operations, business operations, or analytics role.
At least 5 years of experience in sales operations, revenue operations, business operations, or a closely related analytical or operational role supporting sales teams.
Experience with CRM and sales productivity tools, such as Salesforce or similar platforms, to manage pipeline, forecasting, and territory/account data.
Experience analyzing sales or operational data with SQL.
Experience building recurring reports or dashboards in Domo, Tableau, or similar business intelligence tools and translating findings into clear recommendations for business stakeholders.
Experience supporting cross-functional processes with Sales and at least one adjacent function, such as Marketing, Finance, or Customer Success.

Responsibilities

Lead day-to-day sales operations activities, including pipeline tracking, territory and account updates, and performance reporting such as WBR and MBR content.
Analyze sales data and trends to identify variances, risks, and opportunities, and surface actionable insights for sales leaders and partners, including QBR materials for builders.
Maintain high-quality sales data through regular audits, resolving discrepancies, enforcing data-entry and process standards, and leading pricing refreshes.
Own production dashboards in Domo, including basic configuration, data governance, and troubleshooting, escalating technical issues as needed.
Coordinate recurring operational processes, such as pipeline reviews, in partnership with sales, finance, and other stakeholders.
Partner with cross-functional teams, including Sales, Sales Enablement, Product, and Finance, on special projects, pilots, and operational tests that improve sales effectiveness and customer experience.