Business Analyst (5012)

Together for Youth•Albany, NY

8d•$70,000 - $80,000•Onsite

About The Position

The Business Intelligence Analyst actively collaborates with business units, clinical staff, and technical teams to develop, customize, and optimize the utilization of the Netsmart MyEVOLV platform and related business systems in alignment with the organization’s operational and clinical objectives. The analyst will translate user requirements into actionable specifications and automated solutions, ensuring seamless functionality and compliance with cybersecurity risk management policies, the NIST framework, and HIPAA regulations. This position is evolving to integrate artificial intelligence and automation tools into daily operations, leveraging platforms such as Microsoft Co-Pilot, Power Automate, Power Apps, and Power BI to improve efficiency, automate data workflows, and create more meaningful, cross-system insights. The successful candidate will possess familiarity and the ability to adapt and learn to fit this evolving role.

Requirements

Bachelor’s degree plus three (3) or more years of experience in a business analyst or systems analyst role, or in managing/coordinating information technology projects.
The bachelor’s degree requirement may be waived for candidates with six (6) or more years in a related role.
The bachelor’s degree requirement may be waived for candidates holding relevant industry certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Project Management Professional (PMP), or Microsoft Power Platform certifications.
Experience integrating or automating data flows across multiple systems or platforms.
Experience evaluating or authoring technical specifications or requirements documentation.
Commitment to ongoing professional development in technology, automation, and AI-enhanced analytics.

Nice To Haves

Strong preference for candidates with experience using the Netsmart MyEVOLV platform.
Strong preference for candidates with experience in Microsoft Power BI, Power Automate, Power Apps, or Co-Pilot.
Preferred experience in a Youth Services or healthcare organization.

Responsibilities

Collaborate with business units to create detailed specifications for reports, system enhancements, and technology projects.
Serve as the liaison between business users, technical personnel, and vendors to ensure alignment of goals and technical feasibility.
Provide client services resolution through issue review, analysis, escalation, and documentation for assigned business services.
Develop comprehensive business requirements and process documentation for end users and technical teams.
Assess and analyze business processes to identify opportunities for improvement, automation, and efficiency.
Customize, troubleshoot, and optimize the Netsmart MyEVOLV platform based on user input and evolving business requirements.
Generate and maintain automated, cross-system reports and dashboards using tools such as Microsoft Power BI, Power Automate, Power Apps, or similar platforms.
Integrate and automate data collection and correlation from multiple systems to support real-time analytics and informed decision-making.
Collaborate closely with clinical and administrative staff to understand and support their data, automation, and reporting needs.
Maintain compliance with HIPAA and the NIST framework in all aspects of system customization and automation.
Create comprehensive and compliant technical documentation to ensure operational consistency and audit readiness.
Pursue professional development opportunities and certifications related to Netsmart MyEVOLV, Business Intelligence, automation tools, and emerging AI technologies.
Demonstrate effective communication, strong organizational skills, and analytical problem-solving abilities.
Understand and support clinical workflows and healthcare delivery processes.
Maintain proficiency in Microsoft 365, with a growing emphasis on Microsoft Co-Pilot and automation within the M365 environment.