Business Analyst

RSM•Bettendorf, IA

About The Position

The Business Analyst understands business problems and opportunities, recommends solutions, and leads analysis activities for high-priority projects. This role supports products, processes, and users, collaborates with business leaders and digital teams, and improves technology use by defining requirements and delivering insights.

Requirements

Bachelor’s degree in related field or equivalent experience
Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.
Experience with Workday Financials
Basic understanding of accounting principles and practices
Ability to analyze and document backend system information such as data mapping and microservice components
Knowledge of defect tracking processes and tools
Ability to work in a highly collaborative environment and consult effectively with employees at all levels
Strong knowledge of product design and user experience design concepts
Strong organizational and multi-tasking ability
Good communication skills both written and spoken
Ability to prioritize across many projects and deadlines
Strong attention to detail, motivation, and initiative
Minimum of 2 years of business analysis experience working in a development environment
Knowledge of product management concepts and how enterprise software products are positioned and developed
Experience working with 3rd party and vendor relationships
Proven experience in operational business process improvement
Experience leading a team of resources for the coordinated delivery of large or complex projects.

Nice To Haves

Certified Business Analysis Professional (CBAP)
Strong knowledge of basic and advanced business analysis techniques and strategies
Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies

Responsibilities

Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority projects requiring high degrees of functional integration.
The role includes supporting the product, processes, and users.
Work with business leaders, system users, outside vendors and other digital teams to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation.
Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin.
Participate in product road mapping.
Provide strategic recommendations for current and upcoming product work.
Assist product owners and managers with backlog management.
Influence the prioritization of the product backlog according to business value.
Lead requirements elicitation sessions.
Document user stories and acceptance criteria.
Develop supporting documentation when applicable including state flow diagrams, data mapping, etc.
Work independently and with stakeholders to develop user interface design.
Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches.
Participate in go/no-go of the release plan.
Represent the voice of the customer, providing input on product recommendations on behalf of the business.
Work with technical and QA teams to size and validate user stories.
Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects.
Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience.
Support issue resolution by evaluating impacts of defects on the business, working across digital teams to develop plans for resolution.
Provide process and product support individually and through collaboration with business and digital resources.
Contribute to the build and delivery of quality and efficiencies into processes and project deliverables.
Support the development of training and process materials.
Collaborate with project team members to solve implementation issues and business problems.
Contribute to the build and delivery of change management plans.