Business Analyst for the Division of Budget and Program Operations
About The Position
The Program Strategy and Analytics unit of the Division of Budget and Program Operations is seeking a self-starting, collaborative Business Analyst for the Office of Housing Access and Stability. The analyst will work with HAS stakeholders to understand business challenges and translate their needs into technology solutions. HPD’s Technology Division and vendors develop and maintain the technology and applications; this role helps shape those solutions and requires attention to detail and strong communication across a broad range of stakeholders. The position reports to the Director, Program Strategy. The Division of Budget and Program Operations supports the Office’s housing-related divisions through budgeting and planning, staffing and procurement support, housing quality enforcement and inspection functions, and coordination of technology initiatives and analytics. The Office of Housing Access and Stability works to ensure fair, efficient, and transparent access to affordable housing and to support vulnerable households in subsidized housing.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience. Candidates qualifying through equivalent education and/or experience must have at least one year of the described experience.
- Strong business acumen and the ability to quickly learn business processes and understand how IT can support organizational goals.
- Ability to work in a fast-paced, multifaceted, deadline-driven environment.
- Excellent communication, presentation, and leadership skills.
- Ability to work independently within established methodologies, procedures, and guidelines.
- Ability to work with external stakeholders.
- Ability to build collaborative relationships and work effectively with key stakeholders.
- Excellent interpersonal skills.
- Strong analytical and facilitation skills.
Nice To Haves
- Three or more years of experience gathering requirements, performing business analysis, developing use cases and functional requirements documents, coordinating and supporting IT business processes, and writing test cases or performing functional and acceptance testing.
Responsibilities
- Develop in-depth knowledge of HAS business operations and work with stakeholders to design processes that achieve strategic goals.
- Facilitate and participate in meetings with internal and external stakeholders to gather requirements, provide updates, and ensure business needs are met.
- Lead discussions about business requirements with business and technology teams.
- Capture business requirements, create business process workflows, and translate requirements into technical requirements.
- Identify opportunities to improve enterprise systems and business processes and help drive solutions.
- Interface with technology providers to address problems and support the development and execution of test plans.
- Conduct user acceptance testing.
- Communicate requirements to technology staff through process flows, user stories, and use cases.
- Coordinate with other business analysts and project managers to integrate technical solutions.
- Establish, maintain, track, and monitor project plans and assignments to keep timelines on track from conception through delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
