Business Analyst for the Division of Budget and Program Operations

City of New York•New York City, NY

About The Position

The Program Strategy and Analytics unit of the Division of Budget and Program Operations is seeking a self-starting, collaborative Business Analyst to support the Department of Housing Preservation and Development’s Office of Housing Access and Stability. The role engages stakeholders to understand business challenges and translate their needs into technology solutions. HPD’s Technology Division and vendors develop and maintain the technology and applications. Reporting to the Director, Program Strategy, the Business Analyst will help shape technology solutions for the Office and work across a broad range of stakeholders, balancing attention to detail with strong communication skills. The Division of Budget and Program Operations supports several divisions within the Office of Housing Access and Stability through program budgeting and planning, staffing and procurement support, housing quality enforcement and inspection functions, and coordination of technology initiatives and analytics.

Requirements

A bachelor’s degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities experience.
Alternatively, equivalent education and/or experience may qualify, but candidates must have at least one year of the described experience.
Strong business acumen and the ability to quickly learn business processes and understand how IT can support business goals.
Ability to work in a fast-paced, multifaceted, deadline-driven environment.
Excellent communication, presentation, leadership, interpersonal, analytical, and facilitation skills.
Ability to operate independently within established methodologies, procedures, and guidelines.
Ability to work with external stakeholders and build collaborative relationships with key stakeholders.

Nice To Haves

Three or more years of experience gathering requirements, conducting business analysis, developing use cases and functional requirements documents, coordinating and supporting IT business processes, writing test cases, and performing functional and acceptance testing.

Responsibilities

Develop an in-depth understanding of Housing Access and Stability business operations and work with stakeholders to design processes that achieve strategic goals.
Facilitate and participate in meetings with internal and external stakeholders to gather requirements, provide updates, and ensure business needs are met.
Lead discussions about business requirements with business and technology teams.
Document business requirements, create business process workflows, and translate business needs into technical requirements.
Identify opportunities to improve enterprise systems and business processes and help drive solutions.
Work with technology providers to address problems and support the development and execution of test plans.
Conduct user acceptance testing.
Communicate requirements to technology staff through process flows, user stories, and use cases.
Coordinate with other business analysts and project managers to ensure technical solutions are integrated.
Establish, maintain, track, and monitor project plans and assignments to ensure timelines are followed from conception through delivery.