Business Analyst (Purchase Orders & Invoicing)

GCI Communication CorpAk Chin, AZ
Hybrid

About The Position

Serve as a partner to leadership and business stakeholders by analyzing and synthesizing business needs, industry trends, processes, and systems to identify opportunities for improvement. Offer data-driven insights into actionable recommendations to improve efficiency, effectiveness, and support business strategy, growth, and decision-making.

Requirements

  • High School diploma or equivalent.
  • Bachelor’s degree in Business, Finance, Analytics, Marketing, or relevant field.
  • Minimum of four (4) years of progressive experience in business analytics, business intelligence, strategic planning, or related background.
  • At least two (2) years of experience utilizing reporting and dashboarding tools(e.g., Excel, SQL, BI, or equivalent).
  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
  • Proficiency in reporting and dashboarding tools (e.g., Excel, SQL, BI).
  • Ability to leverage automation and AI tools to improve efficiency, accuracy, and depth of insight.
  • Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
  • Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Ability to influence stakeholders by building trust, fostering collaboration, and driving alignment toward shared goals.
  • Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to create concise and impactful reports, dashboards, and presentationsto evaluate performance and communicate key trends.
  • Ability to clearly explain analytical findings to cross‑functional partners.
  • Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
  • Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Demonstrates high attention to detail, strong execution, and ownership of deliverables.
  • Demonstrates a strong orientation toward continuous improvement and optimization.
  • Strong problem-solving and critical thinking skills with the ability to use sound, logical judgment to choose an appropriate course of action.
  • Ability to analyze complex problems and situations leading to relevant insights and optimal solutions.
  • Ability to translate data into clear insights, narratives, and decision‑ready recommendations.
  • Skilled at focusing on outcomes and value creation versus only reporting historical performance.
  • Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

Nice To Haves

  • Telecommunications experience.
  • Relevant telecom industry or job specific certifications.

Responsibilities

  • Own Chief Technology Office (CTO) invoice coding while driving cost transparency, vendor insights, and process improvements.
  • Support data-driven decision-making by identifying inefficiencies, improving controls, and enabling scalable, automated processes across CTO spend.
  • Own PO and invoice coding and review.
  • Conduct first-line vendor and contract billing review.
  • Execute analytics and reporting for invoice trends, vendor spend, and anomalies.
  • Understanding of end‑to‑end Procure‑to‑Pay (P2P) lifecycle (requisitions, purchase orders, goods receipt, invoice, payment).
  • Understanding of vendor payment terms and discounts, spend analysis, invoice errors and delays, and month-end and year-end processes.
  • Evaluate current processes, workflows, and systems to identify gaps and improvement opportunities.
  • Partner with leadership & stakeholders to gather, validate, and analyze data to support decision making and document business requirements.
  • Perform root cause analysis to identify performance issues, risks, or gaps.
  • Translate business needs into functional or technical requirements.
  • Synthesize data into clear summaries and insight decks, delivering actionable recommendations.
  • Collaborate cross‑functionally and facilitate stakeholder meetings, workshops, and requirements review sessions.
  • Ensure solutions align with defined business objectives, policies, regulatory, and compliance requirements.
  • Ensure requirements are traceable, accurate, auditable, and approved by stakeholders.
  • Lead comprehensive evaluations of enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities.
  • Conduct advanced root cause and impact analyses to proactively identify performance issues, risks, or gaps, recommending scalable, sustainable solutions.
  • Synthesize complex qualitative and quantitative data into executive‑ready insights, narratives, and decision materials, delivering clear recommendations with measurable business outcomes.
  • Drive cross‑functional collaboration by facilitating high‑impact stakeholder meetings, workshops, and governance forums to align priorities, resolve conflicts, and accelerate delivery.
  • Define analysis standards, methodologies, and best practices across projects.
  • Translate data into visibility and actionable insights through structured reporting and analytics.
  • Develop and maintain reports, dashboards, and ad hoc analyses to track performance, trends, and variances, ensuring accuracy and consistency.
  • Define and maintain standard metrics, assumptions, and documentation to ensure consistency and data quality.
  • Identify data gaps, quality issues, or reporting limitations and recommend sustainable improvements.
  • Assess solution effectiveness, monitor outcomes and KPI’s, and recommend corrective actions.
  • Identify and escalate insights or processes that do not meet standards.
  • Transform complex data into executive‑level visibility and actionable insights through strategic analytics, structured reporting, and compelling data narratives.
  • Own the design, development, and governance of enterprise reports, dashboards, and ad hoc analyses to track performance, trends, risks, and variances, ensuring accuracy and consistency.
  • Apply judgment to surface, escalate, and influence resolution of insights, trends, or processes that fall short of established standards or business expectations.
  • Partner cross functionally to improve systems, processes, data quality, workflow efficiency, and operational effectiveness.
  • Identify intervention points and opportunity areas to improve outcomes and efficiency, defining success metrics and performance indicators to measure business outcomes.
  • Support system implementations, enhancements, or policy changes.
  • Champion process refinement initiatives, including standardization, automation, and simplification.
  • Drive adoption of new tools, processes, and ways of working by adapting to change and enabling stakeholders.

Benefits

  • Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
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