Business Analyst

Miron Construction • Neenah, WI

10d • $70,000 - $90,000 • Hybrid

About The Position

The business analyst acts as the main point of contact for applications users when they encounter an issue. This position finds solutions and communicates best practices to resolve all user issues.

Requirements

• Associate degree in Computer Science or any combination of educational and professional experience that would meet the responsibilities listed above.
• Excellent communication and interpersonal skills, with the ability to interact with team members company-wide.
• Ability to multitask, work efficiently both independently and collaboratively in a fast-paced and ever-evolving environment, and learn and adapt quickly while maintaining strong attention to detail.
• Proven ability to facilitate and manage communication between team members and technological and development teams.
• Experience with project management as well as customer service skills.

Responsibilities

• Manages and prioritizes employee inquiries and provides solutions, training, and direction on reported issues.
• Conducts meetings with vendors on the company's behalf to gather information and best practices for company applications. Serves as the main point of contact for vendors and communicates feedback as needed.
• Duplicates common application issues to demonstrate, document, and test the problem in order to develop solutions.
• Performs other related duties as assigned.

Benefits

• For more information on Miron's culture and benefits, please click on the following link: https://miron-construction.com/join-the-team/office-careers/.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree