Business Analyst, Finance (Sustain Analytics)

Mass General Brigham•Somerville, MA

19h•Remote

About The Position

The Business Analyst, Finance, is part of the Sustain Analytics team within Mass General Brigham’s Business Planning department. The role supports analytic, planning, benchmarking, and operational needs for designated members of the Leadership Team across the enterprise, under the guidance of senior team members. Success requires delivering timely, consistent, high-quality analysis and planning support, collaborating with clinical departments and enterprise-wide analytic, financial, and planning groups, and clearly synthesizing and communicating findings. The position focuses on surgical profitability and related decision support, including surgical cost reduction, clinical supply utilization, operating room efficiency, block scheduling, and support for selected service lines. It also supports reporting systems, executive deliverables, stakeholder inquiries, communication activities, project management, and analytic and financial evaluations for Sustain initiatives across the organization. This is a remote, regular, 40-hour-per-week position, Monday through Friday during Eastern Standard Time business hours. The employee must have a quiet, secure, HIPAA-compliant workspace.

Requirements

Bachelor’s degree.
Academic experience focused in finance, financial analytics, data analytics, and/or operations management.
At least 2 years of healthcare, financial, or business analysis experience.
Comfort querying and manipulating large amounts of data and ensuring data integrity through quality checks.
Ability to work independently and collaboratively at all levels of a complex organization.
Working understanding of financial systems and processes.
Working knowledge of budgeting and financial analysis.
Strong analytical skills and familiarity with analytics tools and resources, including Tableau and advanced Excel functions.
Excellent interpersonal and communication skills.
Strong oral and written communication skills, including PowerPoint and Outlook, and the ability to communicate analysis to varied audiences across the enterprise.
Ability to work with organizational leadership and staff across a complex, multi-entity organization.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Ability to respond effectively to time-sensitive issues and meet deadlines.
Ability to embody Sustain operating principles: system mindset, agile decision making, collaborative behavior, and personal accountability.
Ability to work remotely from a quiet, secure, HIPAA-compliant workstation.

Nice To Haves

Experience in materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics; relevant internship or co-op experience will be considered.
Experience working in a health system, hospital, or similar medical center environment.

Responsibilities

Analyze surgical profitability and inform strategic decisions about surgical cost reduction, clinical supply utilization, operating room efficiency, and block scheduling.
Assess surgical profitability for comparable procedures across perioperative and procedural areas throughout the MGB enterprise.
Identify opportunities by analyzing clinical supply utilization differences across entities, surgeons, and products, including opportunities to reduce waste.
Collaborate with perioperative and procedural teams to understand clinical application and financial opportunities in relation to quality and preference.
Quantify the financial impact of recommended practice changes.
Assist with financial reporting and analysis by procedure or procedure group to support service-line growth strategy.
Use industry benchmarks to compare procedural case and clinical supply costs, profitability, utilization, and pricing.
Support consistent executive-level reporting to measure performance and promote best practices across the enterprise.
Catalogue analytics across systems and support development of standardized analytics and reporting in a single system.
Escalate data and analytics challenges, discrepancies, and roadblocks to the manager or appropriate data owner.
Support administrative maintenance of external systems used for surgical capacity and surgical cost or clinical supply utilization reporting; coordinate with internal and external teams, escalate issues, and communicate downtime and updates to end users.
Help prepare executive and C-suite deliverables summarizing performance and comments from local entities and departments.
Respond to ad hoc analytics and inquiries from department leaders.
Support routine system maintenance and upgrades with Business Planning, Digital, and Perioperative Leadership.
Prepare clear, concise, professional summaries of analyses and plans for senior team members and senior leadership.
Present findings to staff and stakeholders in a manner suited to their knowledge and needs.
Provide input on additional analyses and key next steps, and help develop summary materials for executive and board presentations.
Keep current on healthcare trends and developments, particularly in workforce management, analytics and decision-support tools, financial trends, technologies, and programs.
Support enterprise education on the perioperative and procedural management information system by helping develop training materials and participating in educational road shows.
Support ad hoc business, financial, and strategic planning projects for Perioperative and Procedural leadership and Sustain, in coordination with the Sustain Management Office and Project Management Office.
Assess data and analytic needs for initiatives, programs, services, or clinical areas supported by MGB Sustain.
Provide financial and analytic support to Sustain Core teams for identifying impacts, measuring implemented opportunities, and tracking realization.
Coordinate with Financial Planning and local finance and budget teams across MGB entities regarding financial and operational impacts to budgets and run rates.
Collaborate with operational, analytic, planning, and support departments and teams across MGB.
Provide other ad hoc Sustain-related financial, analytic, or business-planning support requested by MGB Senior Leadership.