Business Analyst, Finance (Sustain Analytics)

Mass General Brigham•Somerville, MA
•$63,648 - $92,570•Remote

About The Position

The Business Analyst (Finance) is part of Mass General Brigham’s Sustain Analytics team within the Business Planning department. Sustain is an ongoing, organization-wide program focused on continuous improvement and resource stewardship to support MGB’s patient care, research, education, and community health missions. Under the guidance of senior team members, the analyst supports analytic, planning, benchmarking, and operational activities for designated members of the MGB Leadership Team across the enterprise. The role provides analysis and planning support for surgical profitability, including surgical cost reduction, clinical supply utilization, operating room efficiency, and block scheduling. It also supports surgical capacity and cost/utilization reporting systems, executive reporting, education, and ad hoc projects. The analyst collaborates with clinical departments and finance, analytics, planning, digital, and operational teams across MGB entities. Success requires delivering timely, consistent, high-quality analysis and communicating findings clearly to audiences at different levels. The position is remote, Monday through Friday during Eastern Standard Time business hours, and requires a quiet, secure, HIPAA-compliant workstation. It is a regular position scheduled for 40 hours per week, with a day shift. The annual pay range is $63,648.00–$92,570.40.

Requirements

  • Bachelor’s degree.
  • Academic experience focused in finance, financial analytics, data analytics, and/or operations management.
  • At least 2 years of healthcare, financial, or business analysis experience.
  • Comfort querying and manipulating large amounts of data and ensuring data integrity through quality checks.
  • Ability to work independently and collaboratively at all levels of a complex organization.
  • Working understanding of financial systems and processes.
  • Working knowledge of budgeting and financial analysis.
  • Strong analytical skills and familiarity with analytical tools and resources, including Tableau and advanced Excel functions.
  • Excellent interpersonal and communication skills.
  • Strong oral and written communication skills, including PowerPoint and Outlook, and the ability to communicate analysis details to different audiences across the enterprise.
  • Ability to work with organizational leadership and staff across a complex, multi-entity organization.
  • Excellent organizational skills and ability to manage multiple projects at once.
  • Ability to respond effectively to time-sensitive issues and meet deadlines.
  • Embodies Sustain operating principles of system mindset, agile decision making, collaborative behavior, and personal accountability.
  • Able to work remotely from a quiet, secure, HIPAA-compliant workstation.

Nice To Haves

  • Experience in materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics; relevant internship or co-op experience will be considered.
  • Experience working in a health system, hospital, or similar medical center environment.

Responsibilities

  • Support data analysis for strategic decision-making on surgical profitability, including cost reduction, clinical supply utilization, operating room efficiency, and block scheduling, with direct support for selected service lines such as Orthopedics and/or Heart and Vascular.
  • Assess current-state profitability for comparable procedures across MGB perioperative and procedural areas.
  • Identify opportunities by analyzing differences in clinical supply utilization across and within MGB entities, including surgeon and product variation and waste reduction.
  • Collaborate with perioperative and procedural teams to understand clinical application and financial opportunities in relation to quality and preference.
  • Quantify the financial impact of recommended changes in practice.
  • Support financial reporting and analysis by procedure or procedure group to inform service line growth strategy.
  • Use industry benchmarks to compare costs, profitability, utilization, and pricing for procedural cases and clinical supplies.
  • Support development of consistent executive-level reporting to measure performance and promote best practices across the enterprise.
  • Catalogue existing analytics across systems and support development of standardized analytics and reporting in a single system.
  • Escalate data and analytics challenges, discrepancies, and roadblocks to a manager or appropriate data owner.
  • Support administrative maintenance of the external surgical capacity and surgical cost/clinical supply utilization reporting system, coordinating with internal and external teams, escalating issues, and communicating downtime and updates to end users.
  • Assist in preparing executive- and C-suite-level deliverables summarizing performance and comments from local entities and departments.
  • Respond to ad hoc inquiries and analytics requests from department leaders.
  • Support routine system maintenance and upgrades in partnership with Business Planning, Digital, and Perioperative Leadership.
  • Prepare concise, clear, professional summaries of analyses and plans for senior team members and Senior Leadership.
  • Present findings to staff and stakeholders in a way that suits the audience’s knowledge and needs.
  • Provide input on additional analyses and key next steps, and help develop summary materials for executive and board presentations.
  • Keep current on healthcare trends, especially workforce management, analytic and decision-support tools, financial trends, evolving technologies, and programs.
  • Support enterprise education for the perioperative and procedural management information system by helping develop training materials and participating in educational road shows.
  • Support ad hoc business, financial, and strategic planning projects for Perioperative and Procedural leadership and Sustain, in alignment with the Sustain Management Office and Project Management Office.
  • Assess data and analytic needs for initiatives, programs, services, or clinical areas supported by MGB Sustain Core Teams.
  • Provide financial and analytic support to Sustain Core Teams for impact identification, measurement of implemented opportunities, and realization.
  • Coordinate with Financial Planning and local finance and budget teams across MGB entities on financial and operational impacts to budgets and run rates.
  • Collaborate with operational, analytic, planning, and support teams across MGB.
  • Provide other ad hoc Sustain-related financial, analytic, or business planning support requested by MGB Senior Leadership.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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