Business Analyst (GOV)

PNC•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analyst (GOV) within PNC's TM Operations Production Support organization, you will be based in either Cleveland, OH or Pittsburgh, PA. The work schedule for this role is Monday - Friday, 8:00 AM- 5:00 PM EST. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors

Nice To Haves

Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Addressing Customer Needs
Analytical Thinking
Business Assessment
Business Data Analysis
Effective Communications
Information Capture
Modeling: Data, Process, Events, Objects
Process Management
Project Management
Requirements Analysis
Software Product Business Knowledge
Workflow Analysis

Responsibilities

Conducts research; collects and interprets business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
May analyze information technology requirements in business processes.
Assists in obtaining and identifying the business requirements needed to carry out and improve applicable business processes.
Translates business needs, processes and procedures into a workable system, and may articulate on specific software requirements by communicating about these requirements with applicable stakeholders.
Under supervision, develops and maintains all applicable policy and procedure documentation, and, as applicable, documents for IT applications, system specifications and test plans, according to existing standards and methodologies.
May work closely with business and technology staff to deliver project results while implementing risk analysis and meeting required deliverables.
Supports the development, analysis and distribution of relevant reporting.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service