Account Executive - Gov & Healthcare

Canva•Austin, TX

13h•Hybrid

About The Position

Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. At the moment, this role is focused on: Own the Public Sector & Healthcare lifecycle. You'll own strategy, planning, execution, and results within identified governments and healthcare institutions alongside a Customer Success Manager to drive additional MAU growth. Foster relationships within your account. You'll onboard accounts and provide strategic sales support to ensure a successful deployment of Canva across multiple departments and cross-functional implementations Focus on the Public Sector & Healthcare community. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of Public Sector & Healthcare users to know first-hand what they need to become successful Canva users. Identify trends and usage patterns. You'll utilize data analysis to inform future product and marketing plans. Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified customers to build meaningful and impactful relationships.

Requirements

Experience with the Government and/or Healthcare Market.
Understanding of Public Sector efficiency solutions and ability to communicate with government systems.
Sales Expertise, comfortable selling government software solutions combined with real-world experience in design.
Excellent Collaboration skills, ability to work with direct and cross-functional teams.
Experience with Implementing new Technologies, deep understanding of government institution roll-outs.
Effective Communication skills, ability to create clarity and present ideas confidently.
Strong Business Planning Skills, ability to move from planning to implementation.
Experience in Community Management, understanding of social media processes and tactics.
Growth Mindset, eager to learn and develop skills.

Nice To Haves

French language skills are a big plus, particularly for engaging with francophone communities in Canada.

Responsibilities

Own the Public Sector & Healthcare lifecycle, including strategy, planning, execution, and results.
Foster relationships within accounts by onboarding and providing strategic sales support.
Run a healthy and predictable business within the Public Sector & Healthcare community.
Understand the Canva user lifecycle and establish close relationships with users.
Utilize data analysis to identify trends and inform future product and marketing plans.
Drive retention and engagement by testing and iterating on lifecycle strategies.