Business Analyst

Zwicker & Associates, P.C.•Andover, MA

14h•Onsite

About The Position

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is currently seeking a Business Analyst to join our team in Andover, MA. We are seeking a highly motivated and detail-oriented Business Analyst (BA) to join our team. You will analyze business processes, gather requirements, and translate them into clear, actionable specifications to support technology initiatives in a law firm environment. The ideal candidate will thrive in a highly regulated industry. The base salary range for this position is $75,000 - $85,000 annually.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
Strong understanding of requirements-gathering techniques and process documentation.
Excellent communication and stakeholder management skills.
Experience with tools such as Jira, Confluence, or Visio/SmartDraw.
Experience writing technical documentation
Excellent organizational skills
Excellent presentation skills
Intermediate SQL skills
Intermediate Microsoft Office skills with a focus on Word, Excel, PowerPoint
Experience with database applications
Ability to read and understand code written in a variety of programming languages
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence

Nice To Haves

Several years of experience as a Business Analyst, preferably in a financial or legal environment.
Experience working in a heavily regulated environment
Familiarity with Agile or hybrid project methodologies.

Responsibilities

Gather and document business requirements through interviews, workshops, and process reviews.
Map current workflows, identify gaps, and recommend process improvements.
Work closely with IT developers, QA, and project managers to ensure requirements are implemented correctly.
Assist in system testing and user acceptance testing (UAT).
Ensure proposed solutions align with compliance and security policies.
Other duties as assigned.