Business Analyst
Cushman & Wakefield•Saint Louis, MO
•Onsite
About The Position
The Business Analyst serves as the foundational engine for the Director of Operations by managing administrative workflows and building the automated systems that keep the department running. This role is designed for a high-potential individual who can handle day-to-day administrative intake while proactively identifying opportunities to replace manual tasks with automated tools. You will be responsible for ensuring that operational data is accurate, meetings are seamless, and recurring processes are standardized into "self-serve" systems.
Requirements
- Strong problem-solving skills and comfort working with "messy" data.
- Ability to learn and implement automation tools and maintain complex spreadsheets.
- Exceptional written skills to distill complex issues into concise narratives.
- A "no task too small" attitude paired with the drive to resolve issues fully.
Nice To Haves
- 1–3 years in operations, administrative support, or data-entry roles.
- Previous experience supporting senior leaders or working within professional services is a plus.
- Proficiency in Excel/Sheets and an interest in low-code/no-code automation tools.
Responsibilities
- Act as the primary gatekeeper for operational inquiries regarding billing, internal workflows, and ad-hoc requests.
- Identify repetitive administrative tasks and build automated workflows to reduce manual entry.
- Translate raw data and "messy" inputs into standardized summaries and recommendations before they reach leadership.
- Support billing, forecasting, and budget tracking.
- Maintain and improve lightweight tracking models and automated dashboards to eliminate the need for ad-hoc status report outs.
- Manage the full lifecycle of operational meetings, including preparing agendas, capturing action items, and ensuring outcomes are documented.
- Track cross-functional commitments to ensure issues are completed.
- Coordinate recruiting pipelines and maintain candidate evaluation materials.
- Support onboarding logistics such as system access and vendor setup, seeking ways to automate the checklist for new hires.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
