Business Analyst
About The Position
At the Trudell Medical Group of Companies, the vision is to provide patients worldwide with medical devices and services that improve their lives. The Group manufactures and globally markets leading brands in respiratory care, including AeroChamber® valved holding chambers, Aerobika® OPEP devices, and AeroEclipse® nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates from offices in London, Ontario, Canada. The Business Analyst role is part of the Corporate IT team. The ideal candidate will possess integrity, respect for others, a drive for continuous improvement, and accountability. They should thrive in a team environment, be open to learning, adaptable, and focused on achieving shared objectives.
Requirements
- Post-secondary degree in Business Analysis or a related field.
- At least 4 years of related experience.
- Previous experience eliciting and documenting software-related requirements.
- Proficiency in and experience with project management/collaboration tools.
- Proficiency in and experience with process and architecture modelling tools.
- Experience creating agile documentation such as user stories and acceptance criteria.
- Experience creating process and architecture documents corresponding to common standards such as UML, BPMN, and ArchiMate.
- Experience with Dynamics GP or other ERP systems.
- Experience with enterprise-grade CRM tools such as Salesforce or Dynamics 365.
- Ability to manage requirements elicitation activities with a variety of stakeholders.
- Ability to manage a workload that involves tasks from concurrently running initiatives.
- Strong written and verbal communication skills.
- Excellent listening and interpretation skills.
Nice To Haves
- CBAP, CCBA or PMI-PBA certification is an asset.
Responsibilities
- Elicit and document requirements and test activities for software, hardware, and process-based projects supporting the Trudell Medical Group of Companies.
- Evaluate business processes and identify areas for improvement.
- Elicit and document business requirements focused on business needs.
- Facilitate requirements and solution validation activities to ensure project deliverables meet key business needs.
- Document AS-IS and TO-BE processes and solutions.
- Evaluate solution options for suitability to business needs and Trudell’s technical environment.
- Liaise with technical team members during solution design and execution activities.
- Lead the implementation and execution of product and project activities.
- Lead the execution of acceptance testing activities.
- Contribute to the ongoing maturation and evolution of the PMO’s value focus and execution.
- Work with the PMO team to set out project tasks and timelines.
- Support IT team task management activities as necessary.
- Ensure clear and concise communications with internal and external customers and suppliers.
- Communicate insights into organizational needs and activities to IT and business team members.
- Report on project and task dependencies, status, and progress.
- Ensure documentation is completed for designated solutions.
- Remain abreast of trends and changes tied to the profession and business.
Benefits
- Option to work from home on Fridays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
