Business Analyst

Cognizance Technologies, LLC • Silver Spring, MD

71d

About The Position

We are seeking an experienced Senior Business Analyst / Agile Project Coordinator with approximately 8 years of professional experience supporting complex, cross-functional initiatives. This role combines business analysis, Agile/Scrum coordination, project delivery support, stakeholder engagement, requirements management, and process improvement. The ideal candidate will serve as a bridge between business stakeholders, subject matter experts, technical teams, content and publishing teams, and project leadership. The individual will help translate business needs into actionable requirements, coordinate Agile delivery activities, track dependencies and risks, and ensure work progresses efficiently from requirements through implementation and release. Experience supporting digital publishing, content management, web platforms, document/content workflows, or similar environments is highly desirable.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Communications, Project Management, or a related discipline, or equivalent relevant professional experience.
• Approximately 8 years of progressive experience in business analysis, Agile project coordination, project management, product delivery, or related roles.
• Demonstrated experience performing business analysis and requirements management in complex, cross-functional environments.
• Strong working knowledge of Agile and Scrum methodologies.
• Experience developing user stories, acceptance criteria, business requirements, process flows, and other functional documentation.
• Experience coordinating Agile ceremonies and supporting sprint-based delivery.
• Demonstrated ability to manage multiple priorities, deliverables, dependencies, risks, and stakeholder expectations.
• Strong facilitation skills and experience working with both business and technical stakeholders.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, problem-solving, and documentation skills.
• Ability to operate effectively in environments involving multiple teams, stakeholders, and competing priorities.

Nice To Haves

• Experience supporting digital publishing, content management, web platforms, document management, or content lifecycle processes.
• Experience working with enterprise content management or content management systems.
• Experience with Agile/project management and collaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Teams, SharePoint, or similar platforms.
• Experience supporting User Acceptance Testing (UAT), release readiness, and production implementation activities.
• Familiarity with accessibility, quality assurance, governance, or compliance considerations associated with digital content.
• Experience creating dashboards, project metrics, sprint reports, and executive-level status reporting.
• Agile/Scrum certification such as CSM, PSM, SAFe, PMI-ACP, or equivalent is preferred.
• Business analysis certification such as CBAP, CCBA, PMI-PBA, or equivalent is a plus.

Responsibilities

• Partner with business stakeholders, subject matter experts, product owners, technical teams, and other partners to identify and document business needs.
• Facilitate requirements-gathering sessions, stakeholder interviews, workshops, and process discussions.
• Develop and maintain business requirements, functional requirements, user stories, acceptance criteria, process flows, and supporting documentation.
• Translate complex business needs into clear, actionable requirements for technical and operational teams.
• Analyze current-state processes and recommend improvements to workflows, systems, and business processes.
• Support requirements traceability from initial business need through implementation, testing, and release.
• Identify requirement gaps, dependencies, assumptions, and potential impacts across business and technical workstreams.
• Assist stakeholders with prioritizing requirements and resolving competing business needs.
• Support Agile/Scrum delivery practices across multidisciplinary teams.
• Coordinate and facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Work closely with Product Owners and team members to maintain a well-defined and prioritized product backlog.
• Help ensure user stories contain sufficient business context, acceptance criteria, and supporting documentation before development begins.
• Track sprint commitments, deliverables, dependencies, impediments, and follow-up actions.
• Promote consistent Agile practices while adapting processes appropriately to organizational and project needs.
• Support continuous improvement by identifying opportunities to strengthen team workflows, communication, and delivery practices.
• Coordinate activities across business, technical, content, publishing, quality assurance, and other stakeholder groups.
• Develop and maintain project schedules, milestone plans, action-item trackers, dependency logs, risk and issue registers, and status reports.
• Monitor deliverables and proactively identify schedule risks, resource constraints, dependencies, and blockers.
• Coordinate meetings, document decisions, assign and track action items, and follow up with responsible parties.
• Escalate risks, issues, and unresolved dependencies to project leadership when appropriate.
• Assist with release planning and readiness activities.
• Support communication between business and technical teams to ensure common understanding of priorities, requirements, timelines, and expected outcomes.
• Prepare concise project status updates, dashboards, meeting materials, and leadership briefings as needed.
• Support business and technical processes associated with digital content, publishing, web content, documents, or content management workflows.
• Analyze content lifecycle processes from creation and review through approval, publication, maintenance, and archival.
• Coordinate with content owners, subject matter experts, technical teams, and other stakeholders to support timely publication and release activities.
• Help identify opportunities to improve content-related workflows through process standardization, automation, and technology.
• Support quality assurance and validation activities to ensure delivered functionality meets documented business requirements and acceptance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior