Business Analyst, PFM

Inmar Intelligence•Winston-Salem, NC

About The Position

Under the minimal direction of a Manager, the Business Analyst (BA) is a key member of the PFM account team. The BA works directly with the client to manage the client's third-party prescription receivables in accordance with generally accepted accounting principles (GAAP). The Business Analyst performs account analysis, general ledger transactions and collection duties. Duties also include managing day-to-day client relationships, interacting with numerous internal and external parties, assisting with on-boarding of new clients, cross-training with other team members, developing and improving operating processes, monitoring system processes, recommending product enhancements and system testing.

Requirements

3-5 years of relevant experience involving customer service, computer usage, data entry and data analysis
Bachelors’ degree in Business Administration, Accounting, or a related field; OR an equivalent combination of training and experience required to complete the essential functions/job responsibilities of the position
Knowledge of generally accepted accounting principles
Knowledge of accounting procedures on automated systems
Intermediate-level proficiency using MS Excel and MS Word
Knowledge of computer systems and report generation (AS/400 knowledge preferred)
Knowledge of servicing business accounts
Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Nice To Haves

AS/400 knowledge preferred

Responsibilities

Analyzing unapplied cash categories to identify exceptions or unusual items
Making general ledger adjustments to properly classify transactions
Identifying transactions for rebilling
Identifying transaction fees/contractual adjustments
Researching adjustments made by third parties
Resolving transaction posting discrepancies and file transmission issues
Developing processes and procedures to maintain and monitor unapplied cash balances at acceptable levels
Making recommendations for process improvements and product/service enhancements
Preparing and analyzing weekly and monthly client reports in accordance with GAAP
Developing and testing rules for client data (pre-process functions)
Establishing and maintaining client master file data, accounting calendars, payment association rules, payment application rules
Assisting with the development, documentation, testing and analysis of new services
Balancing to client lockbox(s), general ledger, and POS systems
Maintaining tracking log for client requests/outstanding deliverables
Assisting with preparation of client business review materials
Drafting correspondence and procedural guidelines to instruct clients regarding Inmar’s processes, policies, and procedures.
Maintaining HIPAA (Health Insurance Portability and Accountability Act) compliance in all client communication.
Entering Salesforce cases for client inquiries
Informing team members and management on client cases, successes, and current inquiries
Assisting client auditors in understanding Inmar’s reconciliation system and reports
Serving as the primary point of contact for client inquiries regarding cash and claims posting
Training clients on Inmar’s reconciliation system
Discussing operational issues with clients and making recommendations for products and services to meet Client needs
Assisting clients with interpreting information
Recommending and implementing best practices for transaction processing such as business rules, tolerance settings, transaction tagging
Perform special projects and other duties as assigned by management
Performs other duties as assigned
Complies with all policies and standards