Business Analyst III or Senior

Southern Company • Atlanta, GA

1d • Hybrid

About The Position

This position supports the Enterprise Asset Management (MATRiX) organization within Southern Company Gas. The Business Analyst provides versatile support across project workstreams, including process documentation, project communication, and project execution. The role applies business, technical, and analytical expertise to improve end-to-end business processes and support business-aligned systems and solutions. The position may be filled at the Business Analyst III (GSE04) or Senior Business Analyst (GSE05) level, based on the candidate’s experience, education, and certifications.

The selected candidate may work from Georgia or Illinois under a hybrid schedule, with employees required to be in the office four days per week. Infrequent travel is required (10%).

Requirements

• Bachelor’s degree in business, Data Analytics, Technology, or a related field, or equivalent work experience.
• For Business Analyst III: 2–4 years of combined experience with utilities or other related experience.
• For Business Analyst III: 1–3 years of experience analyzing data and improving processes.
• For Senior Business Analyst: 3–5 years of combined experience with utilities or other related experience.
• For Senior Business Analyst: 3 or more years of experience analyzing data and improving processes.
• Ability to work independently and make well-informed decisions.
• Strong organizational skills and attention to detail.
• Demonstrated ability to meet deadlines and deliver high-quality work.
• For Business Analyst III: knowledge of natural gas industry business practices and trends, with willingness to expand expertise.
• For Senior Business Analyst: ability to interpret and analyze complex data to inform business decisions.
• For Senior Business Analyst: experience with regulatory compliance and industry standards in the utilities sector.
• For Senior Business Analyst: knowledge of business processes and procedures, including exception processing.
• Familiarity with or proficiency in Microsoft Office products, including Excel and PowerPoint, and other presentation software; proficiency is specified for the Senior level.
• Knowledge of business-related systems such as Click, Asset Repository, GCMA, and CCB.
• Models the company’s values of Unquestionable Trust, Superior Performance, and Total Commitment.
• Demonstrates ethical behavior, innovation, respect for diversity, customer focus, and teamwork.

Nice To Haves

• Flexibility to support varied project activities, including process improvement or optimization, system enhancements, and strategic initiatives.
• Experience contributing to project work and delivering results or functionality within allocated budgets and timeframes.
• Ability to manage multiple tasks and deliverables in a team or cross-functional environment and collaborate with diverse project leaders across companies and business units.
• Strong oral and written communication skills, including the ability to engage with all levels of management.
• Understanding or extensive knowledge of general management business practices and techniques, with a focus on continual learning and application.
• Ability to adapt to shifting priorities and support multiple tasks or resources in a dynamic environment.

Responsibilities

• Ensure business processes and technology are aligned, supporting seamless operations.
• Provide analytical expertise and business insight to help develop technical solutions.
• Identify, document, and explain improvements based on project data analysis.
• Support testing to help ensure successful implementation and functionality of solutions.
• Gather requirements from stakeholders and translate business needs into functional specifications.
• Perform gap analysis between current and desired business process states.
• Develop and use standard templates to write accurate, concise requirements specifications.
• Create business analyses that outline business problems, opportunities, and solutions.
• Work with technical leads to support proper implementation of program and system specifications.
• Support creation of change management documentation, including FAQs, talking points, and other transition resources.
• Prepare clear and engaging communications, including emails, newsletters, presentations, and training content, consistent with company brand, values, and culture.
• Analyze survey and feedback data to measure communication effectiveness and employee readiness, using findings to drive improvements.
• Participate in change impact assessments and develop targeted communication plans.
• Coordinate with project teams to share information about upcoming changes, milestones, and expectations in a timely manner.
• Maintain an accessible, up-to-date repository of communication materials.
• Develop and administer internal and external surveys and analyze results.
• Provide backup assistance to other department roles as needed.
• Participate in special projects as requested and perform other duties as assigned.

Benefits

• Competitive base salary
• Annual incentive awards for eligible employees
• Health, welfare, and retirement benefits supporting physical, financial, and emotional/social well-being
• Potential eligibility for additional compensation through an incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level