Business Analyst – Operations & Enablement

RapidRatings•Quincy, MA
•$60,000 - $70,000

About The Position

The Business Analyst will join the Operations & Enablement (OPE) Team, whose mission is to promote operational transparency through data resources that improve employee and client experience. The role maintains and evolves reporting that supports operational structure and culture, combining technical, strategic management, and communication work. The team describes itself as innovative, collaborative, entrepreneurial, transparent, and supportive. The role includes maintaining and investigating the Public Coverage Universe of thousands of publicly rated international companies, working with the Refinitiv feed and other sources to keep information current, and responding to client requests related to ratings coverage. It also involves identifying supplier ownership structures, supporting reporting and analysis, and contributing to workflow efficiency and automation projects.

Requirements

  • Strong verbal and written communication skills, with a collaborative and analytical mindset.
  • Knowledge of financial statements and business concepts.
  • High comfort with advanced Excel functions, such as lookups and fuzzy matching.
  • Experience writing SQL queries.
  • Bachelor’s degree.
  • Prior internship or paid work experience in a professional setting.
  • Interest in technical work and operations process improvement.

Nice To Haves

  • Exposure to Tableau or QuickSight.
  • Exposure to AI technology.

Responsibilities

  • Maintain and investigate the Public Coverage Universe, using the Refinitiv feed and other sources to keep it robust and current.
  • Review new ratings daily and respond to client inquiries to expand or adjust the ratings universe.
  • Review supplier lists from clients and prospects to identify ownership structures and update master portfolios.
  • Assist with reporting and analysis requests, including daily productivity, bespoke client data and reports, biweekly business reviews, and monthly financial allocation reconciliation.
  • Partner with OPE team members on efficiency projects and automation to streamline workflows and reduce pain points.
  • Contribute to workflow solutions using a variety of techniques, often involving writing code.

Benefits

  • Bonus.
  • Flexible work environment.
  • Unlimited PTO.
  • Attractive benefits package.
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