Business Analyst

Horizon Health Services • Town of Amherst, NY

22d • $55,000 - $65,000 • Onsite

About The Position

The Business Analyst works at Horizon in a supportive, team-based environment, helping standardize and simplify administrative and clinical workflows and support high-impact organizational initiatives. The role involves assessing processes, defining project requirements, supporting project management, developing data and performance artifacts, and helping implement and scale improved processes across sites. The position is full-time, Monday through Friday, and is located at 55 Dodge Rd, Getzville, NY. The listed pay range is $55,000–$65,000; starting pay may depend on experience and education, and compensation is evaluated annually.

Requirements

• Bachelor’s degree in a related field.
• Ability to analyze business processes to identify efficiency and improvement opportunities.
• Include a cover letter with the application.

Nice To Haves

• 1–2+ years of project-related experience; recent college graduates with relevant education, internships, or project experience will also be considered.
• Healthcare data experience, such as EHR, claims, or revenue cycle management.
• Experience with Microsoft Power Platform and API integrations.
• Project management certification.

Responsibilities

• Standardize and simplify workflows, handoffs, and documentation.
• Participate in a value-driven intake process to prioritize high-impact initiatives involving access, wait times, no-shows, quality metrics, denials, audit findings, and staff burden.
• Assist in scoping project requirements based on organizational and requestor needs.
• Conduct baseline assessments, process mapping, and root-cause analyses.
• Act or assist in project management for projects or opportunities assigned by the Transformation Committee, Senior Staff, or the CIO.
• Map current-state and future-state workflows across administrative and clinical processes.
• Assist in building return-on-investment justifications for proposed projects by aligning business needs, costs, risks, and expected outcomes.
• Develop KPIs, reports, dashboards, or key data artifacts for specified projects.
• Support pilots and the iteration and scaling of standardized processes across sites.
• Establish how-to guides, SOPs, and competency-based training materials.
• Routinely monitor reports for specified metrics and project outcomes, conduct ongoing quality assurance, and adjust as needed.

Benefits

• 401(k) and profit-sharing programs.
• Monthly student loan assistance; after one year, team members will have been able to pay off an extra $600.
• Paid time off and paid holidays.
• 10% tuition discount through Capella University for Horizon employees and eligible family members, including spouses and children up to age 30.
• Trainings and support for personal development and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level