Business Analyst

BlueCross BlueShield of Tennessee • Chattanooga, TN

3d • Remote

About The Position

BlueCross BlueShield of Tennessee is seeking a Business Analyst to solve business challenges, support strategic initiatives, and develop solutions that improve the healthcare experience for members and customers. The role works across Product, Operations, Clinical, Technology, Finance, and vendor organizations to identify opportunities, define business requirements, and move initiatives from concept to implementation. The Business Analyst uses data, business insights, and industry knowledge to evaluate opportunities, inform decisions, promote innovation and continuous improvement, and support product enhancements that deliver measurable business value.

This is a remote, work-from-home position. The final interview round takes place onsite at the company's Chattanooga, Tennessee headquarters. Occasional travel to BCBST locations, including Chattanooga, may be required. Sponsorship is not available.

Requirements

• Bachelor's degree or equivalent work experience; equivalent experience is defined as four years of professional work experience in a corporate environment.
• Three years of technical or operational experience.
• Database reporting skills using Access, Cognos, and a data warehouse.
• Ability to work independently with minimal supervision or as part of a team while sharing responsibility, roles, and accountability.
• Analytical and decision-making abilities.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, Access, and PowerPoint.
• Ability to be organized and handle multiple projects.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Self-driven approach, critical thinking, and relationship-building skills.
• Ability to navigate ambiguity and manage multiple priorities in a fast-paced environment.
• Ability to translate complex business needs into actionable strategies.
• Strong facilitation skills and ability to work effectively with diverse stakeholders.

Nice To Haves

• Healthcare, health insurance, product strategy, or related business experience.
• Experience with SQL, Google BigQuery, or similar data analysis tools.
• Experience supporting cross-functional strategic initiatives from discovery through implementation.

Responsibilities

• Design, develop, assess, and implement organizational management projects, policies, and procedures.
• Identify business process improvement projects for internal business groups and recommend efficiencies to management.
• Conduct cost-benefit evaluations of external and internal resources.
• Analyze business requirements and production specifications to improve the effectiveness of management operations.
• Collaborate with cross-functional partners and subject matter experts to identify opportunities, define business requirements, and support initiatives from discovery through implementation.
• Use data, business insights, and industry knowledge to evaluate opportunities and support informed decisions.
• Support innovation, continuous improvement, and product enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level