Business Analyst

Pansophic Learning•Tysons Corner, VA

10d•Hybrid

About The Position

Pansophic Learning is an education company that provides learning solutions combining educational content, technology, teaching, and schools. The Business Analyst is a key member of the Product & Technology department, analyzing complex business needs, identifying opportunities for improvement, and defining practical, scalable solutions for products, services, and operational processes. The role investigates business challenges, identifies root causes, evaluates solution options, and translates business needs into clear requirements that guide product development and implementation. It involves close collaboration with technical and functional experts and calls for strong analytical and critical-thinking skills, a solution-oriented mindset, curiosity, and comfort navigating ambiguity. Experience with educational technology, digital content publishing, and learning management systems is particularly valuable. The position includes business analysis and solution development, requirements definition, product delivery support and validation, and analysis of education technology and content-publishing workflows. The Business Analyst works with software development, UX, QA, curriculum, academic, operations, and other stakeholders to develop and validate solutions, support implementation and adoption, and maintain alignment between business objectives, user needs, and technical capabilities. This is a hybrid position requiring four days per week on-site in the company's McLean, Virginia office. The annual starting salary is $120,000–$135,000. Benefits are subject to applicable eligibility requirements and include medical, dental, and vision insurance; a 401(k) retirement plan; life and disability insurance; 10 paid holidays annually; and paid time off for sick, vacation, and personal absences. Employees can choose among four health insurance plans, including co-pay and high-deductible options.

Requirements

Experience in business analysis, systems analysis, product development, or a related technology-focused role.
Exceptional analytical, critical-thinking, and problem-solving skills, including the ability to independently investigate complex challenges and develop actionable recommendations.
Demonstrated ability to collaborate with technical and functional subject matter experts to evaluate problems and define effective solutions.
Experience conducting requirements discovery, business process analysis, workflow modeling, and functional solution design.
Ability to identify root causes, challenge assumptions, consider alternative approaches, and anticipate downstream impacts.
Strong skills documenting business and functional requirements, user stories, acceptance criteria, and process workflows.
Understanding of software development processes, system integrations, and application functionality.
Experience with digital content publishing, curriculum management, or Learning Management Systems.
Excellent written and verbal communication skills, including the ability to explain complex concepts to technical and nontechnical audiences.
Strong organizational skills, attention to detail, independent judgment, and ability to manage competing priorities.
Self-motivated, inquisitive, collaborative, and comfortable working through ambiguity.

Nice To Haves

Hands-on experience with Canvas LMS, including course configuration, content publishing, course management, or administrative workflows.
Experience with Clever, including rostering, application access, and educational technology integrations.
Knowledge of K–12 education, instructional workflows, curriculum operations, and school technology environments.
Experience with digital content lifecycle management, including content creation, publishing, versioning, deployment, and distribution.
Familiarity with Student Information Systems such as PowerSchool and integrations across educational platforms.
Experience working within Agile software development environments.

Responsibilities

Analyze complex business problems, existing workflows, and system functionality to identify root causes, gaps, and improvement opportunities.
Lead discovery discussions with stakeholders and subject matter experts to understand business needs, challenge assumptions, and distinguish underlying problems from proposed solutions.
Evaluate business processes, system capabilities, data flows, and operational dependencies to understand requirements.
Assess potential solutions, trade-offs, risks, and downstream impacts; recommend practical, scalable approaches that balance business value, technical feasibility, and operational effectiveness.
Partner with technical and functional experts to explore solution alternatives and define approaches to business challenges.
Collaborate with software development, UX, QA, curriculum, and operations teams to ensure proposed solutions are feasible and aligned with business objectives.
Translate business needs into functional requirements, user stories, acceptance criteria, and supporting specifications.
Identify dependencies, edge cases, integration considerations, and implementation challenges; facilitate solution discussions and resolve requirements questions.
Collaborate on evaluating and prioritizing product enhancements, process improvements, and defects based on business impact.
Clarify requirements and provide functional guidance to development teams throughout implementation; support refinement of development work.
Develop test scenarios and participate in functional validation and user acceptance testing.
Evaluate delivered solutions against documented requirements and intended business outcomes; identify gaps and coordinate resolution of outstanding issues.
Support implementation, training, rollout, and adoption activities.
Analyze digital curriculum, content-publishing, course-configuration, and distribution workflows across educational platforms.
Work with curriculum, academic, and technology experts to understand publishing processes, system dependencies, and content lifecycle requirements.
Identify opportunities to improve the efficiency, accuracy, and scalability of course management and content distribution.
Evaluate workflows and integrations across Learning Management Systems, Student Information Systems, and other instructional technologies.
Support solutions involving course access, content availability, platform configuration, and system integrations.
Build collaborative relationships with business leaders, customers, functional experts, and technical teams; facilitate discussions that develop shared solutions.
Communicate complex technical concepts in business terms and translate functional needs into actionable guidance for technical teams.
Present findings, recommendations, solution trade-offs, and business impacts; maintain visibility into requirements, decisions, dependencies, and delivery progress.
Produce current-state assessments, solution analyses and recommendations, business and functional requirements, process and workflow documentation, solution design documentation, impact and dependency analyses, validation materials, and implementation and knowledge-transfer resources.