Business Analyst, Washington DC

Rhombus Power is seeking a full-time Business Analyst to support its growing portfolio on-site at the Pentagon. The ideal candidate should have excellent communication skills, attention to detail, and an interest in U.S. national security. As a member of the client success team, the Business Analyst will act as a valuable point of contact for Rhombus government clients and a critical node of communication for the CS team. The role involves developing internal and external written products, attending and participating in CS and company events, and maintaining a robust knowledge base of Rhombus products and client perspectives.

• Act as a valuable point of contact for Rhombus government clients and a critical node of communication for the CS team
• Develop internal and external written products in collaboration with other members of the CS team (presentations, documents, etc.)
• Attend, document, and participate in CS and company events, including routine and stakeholder meetings, workshops, and product demonstrations (internal and external) as well as other events both virtually and on- and off-site
• Develop and maintain a robust knowledge base of Rhombus products, key stakeholders, and client perspectives to act as critical “connective tissue” between leadership, client success managers, product managers, and developers at the company
• Stay up-to-date on Rhombus-relevant changes to the DoD data landscape, developing an awareness of datasets/processes used in each Rhombus application
• Effectively communicate Rhombus progress to government stakeholders via regular reports
• Work on a portfolio of Rhombus applications under the guidance of Rhombus CS Managers
• Capture client feedback, concerns, and DoD sentiment and summarize for senior stakeholders through collaboration with other members of the CS team
• Strategize with operations and CS teammates on product implementation methods, application wide-release, stakeholder engagement, etc.
• Help facilitate client training on core Rhombus products via in-person/virtual training with clients, demonstrations, development of training materials, fielding client questions, etc.
• Maintain and enhance project trackers and project.

• Bachelor's degree in International Relations, Foreign Affairs, Public Policy, Political Science or a science/engineering discipline with 2-3 years of work experience or a Master's degree in a similar field with 1-2 years of work experience
• Excellent communication skills
• Attention to detail
• Interest in U.S. national security
• Ability to work on-site at the Pentagon for three to five days a week
• DOD clearance may be required for this position
• US Citizenship is required for this position
• Stellar communication skills
• Organization and analysis skills
• Ability to develop internal and external written products in collaboration with other members of the CS team
• Ability to attend, document, and participate in CS and company events
• Ability to develop and maintain a robust knowledge base of Rhombus products, key stakeholders, and client perspectives
• Ability to stay up-to-date on Rhombus-relevant changes to the DoD data landscape
• Ability to effectively communicate Rhombus progress to government stakeholders via regular reports
• Ability to capture client feedback, concerns, and DoD sentiment and summarize for senior stakeholders through collaboration with other members of the CS team
• Ability to strategize with operations and CS teammates on product implementation methods, application wide-release, stakeholder engagement, etc.
• Ability to facilitate client training on core Rhombus products via in-person/virtual training with clients, demonstrations, development of training materials, fielding client questions, etc.
• Ability to maintain and enhance project trackers and project management tools
• Comfortable delivering presentations and public-speaking
• Data-literate with experience in data analysis; comfortable with data-driven technology