Business Analyst, Strategic Delivery

SimpliSafe • Boston, MA

3d • Hybrid

About The Position

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Requirements

• 3-5 years of experience as a business analyst, project coordinator / manager, product owner or related roles
• Utilization of AI tools to streamline process, build requirements documentation, and drive efficiencies
• Demonstrated ability to translate business needs into clear and detailed requirements.
• Strong analytical mindset with experience using data to drive decisions
• Proven ability to work across cross-functional teams and support delivery of complex initiatives
• Experience working in Agile environments (Jira or similar tools)
• Excellent communication, writing, and stakeholder management skills
• Bachelor's Degree.

Nice To Haves

• A technical discipline (engineering or science) is a plus

Responsibilities

• Elicit, document, and translate business needs into clear, detailed requirements (user stories, use cases, acceptance criteria) that align teams on scope and value
• Partner closely with Engineering, Design, and Product to support informed decisions, providing analysis on customer impact, technical feasibility, cost, and speed to market
• Support end-to-end delivery of initiatives, from concept through launch and iteration, ensuring requirements remain accurate and actionable at every stage
• Maintain and refine backlogs, support sprint planning, and assist prioritization using Agile methodologies in JIRA
• Validate that delivered features and enhancements meet documented requirements and acceptance criteria across internal tools and platforms
• Act as a key liaison between technical teams and business stakeholders, translating needs into clear, actionable requirements and process documentation
• Support alignment across cross-functional partners (Engineering, Design, Marketing, CX, Enablement) by surfacing tradeoffs, dependencies, and impacts

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level