Business Analyst Sr

Walgreens•Deerfield, IL
•$65,000 - $113,750

About The Position

The Senior Business Analyst collects and summarizes data and provides analysis to support Pharmacy & Retail Operations management with long- and short-range strategic planning and the development and implementation of programs. The role maintains a comprehensive understanding of Pharmacy & Retail Operations business processes and provides complex analyses to build business cases for system and operational procedure changes, enhancements, functional specifications, and interface opportunities, including associated costs and return on investment. The analyst serves as an operations point of contact for projects, communicates relevant information to corporate and field stakeholders, and makes recommendations to help meet business and strategic goals. The role also plans, designs, and deploys reports and tools; collaborates with Pharmacy & Retail Operations, IT, legal and regulatory, process improvement teams, and others to develop operational solutions; manages complex ad-hoc projects and analyses; and coaches and guides less senior Business Analysts.

Requirements

  • Bachelor’s degree and at least 1 year of experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement and solutions; or a high school diploma/GED and 4 years of such experience.
  • At least 1 year of experience querying databases, such as SQL, Golden, Business Objects, EDW, SAS, and/or SQL Server.
  • Experience identifying operational issues and recommending and implementing strategies to resolve issues and problems.
  • Experience communicating the impact of business analysis results to business leaders.
  • Intermediate-level Microsoft Word skills.
  • Intermediate-level Microsoft Excel skills.
  • Intermediate-level Microsoft PowerPoint skills.

Nice To Haves

  • Master’s degree or MBA.
  • Bachelor’s degree.
  • Retail Pharmacy experience.

Responsibilities

  • Collect, summarize, and analyze data to support Pharmacy & Retail Operations management with strategic planning and program development and implementation.
  • Maintain a comprehensive understanding of business processes and practices across Pharmacy & Retail Operations within the Retail Hub.
  • Analyze data to build business cases for system and operational procedure changes, enhancements, functional specifications, and interface opportunities, including costs and return on investment.
  • Serve as the operations point of contact for projects and drive project execution.
  • Communicate relevant project information to corporate and field stakeholders.
  • Collect and analyze information, make specific recommendations, and present findings on proposed programs to support Pharmacy & Retail Operations and Company goals.
  • Manage complex ad-hoc projects and analyses.
  • Plan, design, and deploy reports and tools.
  • Collaborate with Pharmacy & Retail Operations, IT, legal and regulatory, process improvement teams, and others to develop operational solutions.
  • Coach, mentor, guide, and provide oversight to less senior Business Analysts.
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