Business Analyst Service Sales

BombardierDorval, QC
Hybrid

About The Position

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Requirements

  • You hold a university degree in business management, statistics, economics, operations management, or a related field combined with 2 or more years of experience in a similar role.
  • You exhibit a continuous improvement mindset with relevant experience.
  • You have strong capacity for data analytics.
  • You hold knowledge of service concepts, processes, and systems with a focus on sales, budgeting, and forecasting.
  • You can understand how different departments and processes intersect.
  • You have appropriate interpersonal skills and communication skills to effectively develop presentations and present business cases across all levels of an organization to include senior leadership.
  • You are flexible and adaptable with the ability to anticipate business needs.
  • You are comfortable dealing with ambiguity.
  • You are self-motivated and resourceful with great organizational skills.
  • You deliver on time consistently.
  • You are team player, focused on customer service who can work collaboratively within cross functional groups in a global network.
  • You have proficient Computer skills – MS Suite, Excel, Access, Power BI, Salesforce, with the ability and excitement to learn new tools as they become available.
  • Occasional travel may be required in this role.

Nice To Haves

  • Bilingualism in French and English are an asset.

Responsibilities

  • Participate in the development and implementation of sales forecasting and planning strategies in line with BAS objectives.
  • Participate in recurring BAS strategy sessions including yearly budget reviews and planning exercises with cross-functional teams including data analytics, aftermarket services, operations, and finance.
  • Analyze and solve problems by suggesting improvements to BAS management practices.
  • Interact with various teams to address BAS related topics such as capacity needs, new business model requirements, and service challenges.
  • Lead and/or participate in continuous improvement initiatives to augment process efficiencies
  • Support BAS management initiatives through the analysis of relevant data, development of action plans, recommendations, and project management of activities to optimize BAS success.
  • Provide ad-hoc analysis requirements as needed.

Benefits

  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
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