Business Analyst OR Product Owner

Conch Technologies•Irving, TX

About The Position

Seeking a seasoned Technical Business Analyst / Product Owner to drive the evolution of critical products and bridge business vision with technical execution. The role works with clients, product managers, and technology partners to define, analyze, and translate complex business needs into robust, scalable, client-centric functional solutions. The ideal candidate brings financial-services domain expertise, a passion for Agile methodologies, and a forward-looking perspective on digital innovation. The position includes serving as Product Owner for a dedicated team, defining product vision, and managing the backlog in line with strategic objectives. It also involves translating complex requirements into detailed functional and technical specifications, supporting modernization of platforms, and mapping financial industry formats to internal systems. The role promotes automation-first and shift-left quality practices, incorporates risk management and data governance into product requirements, and collaborates with cross-functional teams. It also provides Level 3 production support and develops customer-facing documentation, prototypes, and training materials.

Requirements

10–12 years or more of experience as a Business Analyst or Product Owner.
Demonstrable experience with payment file formats such as ISO 20022, SWIFT, or SEPA.
High analytical skills.
A high degree of initiative and flexibility.
High customer orientation.
High-quality awareness.
Excellent verbal and written communication skills.

Nice To Haves

Familiarity with platform modernization, data migration, and decommissioning legacy systems.
Experience with client-facing digital platforms, self-service features, and digital onboarding processes, including KYC concepts.
Exposure to AI/ML-driven product features such as chatbots and process automation.

Responsibilities

Serve as Product Owner for a dedicated team, define product vision, and manage the backlog in alignment with strategic objectives.
Analyze business epics and features and create actionable user stories with detailed acceptance criteria, including positive and negative scenarios, several sprints ahead of development.
Promote Agile practices through backlog grooming, sprint planning, and retrospectives to improve sprint predictability and reduce spillover.
Facilitate example mapping and story walkthroughs to establish shared understanding among development, quality control, and business stakeholders.
Translate business requirements into detailed functional and technical specifications, including pseudo-code, process flows, and data models.
Analyze and map financial formats such as ISO 20022 XML and EDIFACT to internal proprietary systems.
Partner with architecture and development teams on platform modernization, including convergence of legacy systems into modern API-first platforms.
Define requirements for AI-driven process improvements, including automated document extraction and validation and GenAI-powered client support tools.
Promote automation-first and shift-left quality practices by integrating testing and quality considerations early in the requirements lifecycle.
Collaborate with QA teams on test strategies and review defects against missed scenarios to prevent recurrence.
Incorporate risk management and data governance principles into the product backlog to support compliant and secure solutions.
Act as a primary contact and subject matter expert for cross-functional teams across regions and time zones.
Lead cross-team impact assessments to support integration and collaboration on large-scale initiatives.
Provide Level 3 support for production issues and drive root cause analysis.
Develop and maintain customer-facing documentation, prototypes, and training materials for new feature launches.