Business Analyst OpEx

Worldwide Flight Services, Inc. • Tomball, TX

3d • Remote

About The Position

The Business Analyst – Operational Excellence supports the three pillars of Operational Excellence (Amazon, Cargo, and Lean Six Sigma) by transforming operational data into insights that drive measurable business results. This role quantifies, validates, and tracks financial and operational benefits, ensuring consistent visibility into key initiatives. The analyst develops tools and dashboards that enhance leadership decision-making and acts as a bridge between operations, finance, and data teams to enable data-driven execution across the network.

Requirements

• Bachelor’s degree in business administration, Finance, Industrial Engineering, Operations Management, or a related field
• 4+ years of experience in business analysis, operations, or project management
• Proven experience quantifying and validating operational or financial benefits
• Proficiency in Excel (advanced modeling, pivot tables) and Power BI or Tableau
• Working knowledge of Lean Six Sigma or other process improvement methodologies
• Strong analytical, communication, and storytelling skills for executive audiences
• Experience with SQL, databases, or scripting languages such as Python, R

Nice To Haves

• VBA preferred
• Lean Six Sigma Green Belt certification preferred

Responsibilities

• Partner with business units across Amazon, Cargo, and Lean Six Sigma pillars to track and sustain improvement initiatives.
• Ensure standard benefit calculation methodologies and performance tracking frameworks are applied consistently across all pillars.
• Identify and quantify efficiency opportunities through data analysis and collaboration with operational teams.
• Develop and maintain benefit-tracking models and dashboards to monitor realized and projected savings.
• Validate cost savings, productivity improvements, and other measurable outcomes with Finance and CI leadership.
• Ensure transparency and accuracy of data through recurring audits and continuous monitoring.
• Support Lean Six Sigma and Continuous Improvement initiatives through data collection, benefit validation, and KPI tracking.
• Collaborate with CI leaders and Green Belt project owners to define baselines, measure outcomes, and calculate ROI.
• Provide analytical support for process mapping, root cause analysis, and performance benchmarking.
• Prepare executive-level dashboards, scorecards, and presentations summarizing progress, financial impact, and risks.
• Translate complex data into clear, actionable insights for senior leadership.
• Support governance and reporting structures to drive accountability and informed decision-making.
• Act as a liaison between Operational Excellence, IT, and Data teams to ensure alignment on data architecture, reporting, and analytics initiatives.
• Understand and translate business requirements into technical solutions, supporting integration of data sources and automation of performance reports.

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level