Business Analyst IV

Codetech • Chicago, IL

1d • Hybrid

About The Position

The Business Analyst IV will join the Alliances Initiatives team as its primary business analyst and subject matter expert for high-priority Alliance projects. The role focuses on understanding internal and external customer experiences, evaluating real-time data, and translating findings into structured business and technical requirements. The analyst will identify inefficient systems processes and develop forward-looking systems prototypes to improve organizational efficiency.

The position involves documenting current states, process gaps, and system efficiencies; conducting systems analytics and troubleshooting; and collaborating with stakeholders across business units, including sales, finance, security, and compliance. The analyst will also manage project plans, provide monthly status reports, and present project goals, activities, and progress to leadership. This is a 12-month contract, based in Chicago with a hybrid schedule requiring onsite work at Willis Tower twice per week.

Requirements

• 5–8+ years of experience writing business and technical requirements.
• 5–8+ years of experience in systems analytics, process documentation, and gap analysis.
• 5–8+ years of experience in stakeholder management and leadership presentations.
• Analytical abilities in a systems development capacity.
• Excellent communication skills and the ability to translate complex data into actionable insights.
• Ability to present status updates to executive leadership.

Nice To Haves

• High proficiency with SQL and database management.
• Experience working with Business Objects.
• Knowledge of ITIL Foundations.
• A technical degree or related analytical experience.
• Background in airline or banking environments.
• Strong technical documentation skills.

Responsibilities

• Write comprehensive business and technical requirements and initiate, author, and update internal and external documentation.
• Conduct daily systems analytics to maximize effectiveness, troubleshoot system problems, and maintain systems processes.
• Assess real-life scenarios to document current states, process gaps, and system efficiencies.
• Collaborate with stakeholders across business units, including sales, finance, security, and compliance, to develop analysis and documentation.
• Create and implement project management plans and provide monthly status reports to appropriate parties.
• Present project goals, activities, and status updates to leadership.
• Develop partner relationships to support optimized systems integration.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed