Business Analyst, Inventory

DSV•Lithia Springs, GA

10d•$62,400 - $78,000

About The Position

The Business Analyst joins a team that generates insights to guide operational strategy and day-to-day execution. The role gathers customer insights, mines data, makes recommendations, and helps senior leaders make key business decisions. Working closely with operations, the analyst helps shape the structure and support of the business. The position calls for sound judgment, strong analytical abilities, and creative problem-solving to improve the customer delivery experience, while offering exposure to business, financial, and technical teams across DSV.

Requirements

Bachelor’s degree.
Two years of experience in warehouse or distribution operations.
Excellent computer skills, including Microsoft Office Suite (especially Excel, pivot tables, and formulas), Windows, or Visio.
English reading, writing, and verbal skills.
Ability to handle basic statistical control methods.
Accountability, willingness to take personal responsibility for actions and results, adherence to standards, motivation, and ability to work well under pressure.
Strong problem-solving and decision-making skills; ability to follow communication channels, manage time, multitask, prioritize, and pursue process improvement and innovation.
Attention to detail and interest in processes and systems.
Ability to learn new systems and tools quickly, strong analytical skills, and ability to implement and validate corrective and preventive actions.
Expertise in Microsoft Office, including Access, Excel, and pivot tables.
Excellent verbal and written communication and interpersonal skills; ability to coordinate and motivate oneself and others, ask questions, and communicate with people throughout the organization.
Ability to work in a matrix environment and across multiple company units.
Understanding of company strategy, vision, operations, and regional working relationships, and ability to learn client-specific strategic objectives.

Nice To Haves

Two years of distribution operations experience, preferably with an emphasis in logistics or supply chain management, business, or sales and marketing.

Responsibilities

Identify trends and correlations that can improve operational decisions.
Apply data mining, quantitative analysis, and statistical models to understand customer interactions and identify ways to improve the customer experience and meet business goals.
Collaborate across the organization to develop functional best practices and advocate for improvements to enterprise-wide tools.
Design, develop, and maintain performance metrics, reports, analyses, and dashboards to support business decisions.
Apply best practices in reporting and analysis, including data integrity, test design, analysis, validation, and documentation.
Work with management on important issues and projects.
Assess and document business procedures; recommend new methods and procedures, implementation plans, schedules, and reports for management review.
Maintain recordkeeping databases and produce reports.
Review reports and recommend productivity and efficiency improvements.
Research and analyze comparable organizations and operations.
Support strategic-client business reviews by developing and presenting materials that demonstrate DSV’s performance and value creation.
Analyze business cases and existing data to identify cost-saving initiatives and develop case studies for client presentation.
Develop client relationship management skills through involvement in implementation support, AQP meetings, Deep Dives, and Business Reviews.
Design, develop, and implement IT solutions across functions.
Work with business leaders and clients to analyze and document client requirements and develop and implement consistent, standardized best-practice IT solutions.
Perform other duties as required.