Senior Business Analyst, Inventory Analyst

DSV•New Albany, OH
•$70,000 - $80,000•Onsite

About The Position

The Senior Business Analyst, Inventory Analyst manages inventory to ensure compliance with customer-required KPIs. The role controls inventory of goods needed for forecasted sales and scheduled distribution, and monitors and updates the master schedule to reflect inventory turnover, stocking decisions, forecasting, and administrative controls. The position oversees inventory accuracy across warehouse management and financial systems, investigates failed transactions and discrepancies, and coordinates corrective action with operations and other responsible teams. It also monitors inbound and outbound orders, manages returns and quarantined products, supports physical inventory accuracy, and works with site leadership and the Quality Manager to maintain appropriate processes and system flow. The analyst manages aged inventory through reports and actions across sites, including coordinating movement of aged materials, verifying order status, identifying and closing open orders, and driving client-requested purges. Success is measured by minimizing inventory discrepancies and aged inventory, resolving inventory issues promptly, meeting customer inventory KPIs, and preventing inventory issues from disrupting order demand.

Requirements

  • Two to four years of experience with warehouse management system applications.
  • Strong speaking, writing, analytical, and organizational skills.
  • Ability to work independently and make crucial decisions.
  • Proficiency with computer software, especially databases and spreadsheets.
  • Experience with Microsoft Suite.
  • Must be capable of performing all essential functions with or without reasonable accommodation.
  • Must be able to pass required federal, state, local government, airport, or company background checks, clearances, and drug and alcohol tests.

Nice To Haves

  • Bachelor’s degree strongly preferred.
  • Experience with SAP, Oracle, and/or JDA strongly preferred.

Responsibilities

  • Manage inventory using warehouse management and financial systems and ensure inventory accuracy between systems.
  • Identify failed transactions, determine root causes, and coordinate corrective actions.
  • Track reasons for inventory issues and drive process or IT solutions to prevent recurrence.
  • Direct responsible staff to correct system variances and work with local operations to resolve inventory inaccuracies.
  • Monitor and resolve inbound-order issues so demand can be met.
  • Monitor and resolve outbound-order issues and ensure proper receipt of product.
  • Manage returns and quarantined products to ensure resolution and accurate inventory reporting.
  • Work with site leadership to help ensure physical inventory accuracy in the warehouse management system.
  • Work with the Quality Manager to update Work Instructions when changes are needed to ensure appropriate system flow.
  • Provide daily Pareto Analysis to site leadership for Shift Meeting boards.
  • Meet or exceed customer expectations for inventory accuracy between systems.
  • Establish good relationships with inventory owners across the customer network.
  • Manage aged inventory and produce actionable reports for all sites.
  • Analyze and coordinate movement of aged materials.
  • Communicate with teams to verify order status.
  • Identify open orders daily and drive actions to close them.
  • Drive periodic client-requested purge actions.
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