Business Analyst II

GAINSCO•Richardson, TX

1d•Hybrid

About The Position

GAINSCO, founded in 1978, specializes in property and casualty insurance, focusing on non-standard personal auto policies to serve drivers nationwide. Acquired by State Farm in 2020, GAINSCO has strengthened its position in the personal auto industry. The company is committed to supporting employee professional growth and long-term success. GAINSCO fosters a culture driven by passion, creativity, and excellence, valuing individual contributions and unique strengths. This Business Analyst II role supports department-level projects and tactical enhancements by gathering business requirements and collaborating with IT for effective solutions. It's an intermediate-level position for individuals who excel at translating business needs into functional specifications, supporting delivery teams, and driving process improvements with data-driven insights.

Requirements

2 or more years of experience in Business Analysis, Project Management, or a related field required.
1+ years in P&C insurance, Personal Auto preferred.
Familiarity with Agile delivery and general project management practices.
Proficiency using SQL and project management tools like Asana, Wrike, MS Project, or similar.
Ability to create and manage user stories and work items using tools like Azure DevOps.
Ability to create clear and effective visual representations of business processes, data flows, and system interactions (e.g., workflows, swimlane diagrams, context diagrams).
Lead and manage multiple projects and work streams with competing demands.
Troubleshoot and escalate project issues, risks, and mitigation appropriately.
Leverage critical thinking, problem-solving, and influencing skills to ensure project plans deliver on intent and objectives.
Adapt to rapidly changing business environment and business needs.
Strong business and mental acuity with excellent process orientation and critical thinking skills.
Extremely detail-oriented with excellent follow-through.

Nice To Haves

Bachelor's degree in a business-related field preferred.
Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP) are preferred.
Proficiency in using Project Management software like Asana, Wrike, MS Project, or similar preferred.
1+ years in P&C insurance, Personal Auto preferred.

Responsibilities

Elicit and document business requirements and translate them into functional specifications and/or user stories.
Conduct detailed requirement analysis to ensure clarity, completeness, and alignment with business goals.
Lead and participate in stakeholder meetings to uncover needs, validate requirements, and drive alignment.
Build reports and presentations that communicate findings and progress using tools like Excel, Power BI, Tableau.
Serve as the key liaison between stakeholders and technical teams—ensuring requirements are understood and delivered accurately.
Support on-time delivery by managing scope, priorities, and stakeholder expectations.
Identify process improvement opportunities and recommend solutions.
Develop and maintain business process workflows, data flows, and system/solution diagrams to support requirements analysis, stakeholder alignment, and solution design.
Support User Acceptance Testing (UAT) planning, execution, defect triage, and reporting.
Mentor Business Analyst I team members on best practices and methodologies.
Create training documentation and support end-user enablement as needed.