Business Analyst II - Implementation Support & UAT (CM)

Centene Corporation

1d•Remote

About The Position

Centene is seeking a Business Analyst II to join their Implementation Support & UAT team. This role is crucial in transforming the health of their 28 million members. As a diversified, national organization, Centene offers competitive benefits and a fresh perspective on workplace flexibility. This is a remote role. The ideal candidate will have experience in Business Analysis, UAT, or Quality roles, with a strong background in supporting integration testing and data/interface validation. Experience leading UAT execution, defect management, and readiness reporting is highly preferred. Proficiency in Azure DevOps, JIRA, or ServiceNow, along with strong facilitation and influencing skills, is required. Knowledge of Care Management is preferred, with TruCare Classic and TruCare Cloud experience strongly desired (Care Central/Facets a plus). Flexibility for periodic evening/weekend release work is necessary, and occasional travel may be required.

Requirements

Experience in Business Analysis, UAT, or Quality roles.
Experience supporting integration testing and data/interface validation.
Experience leading UAT execution, defect management, and readiness reporting.
Proficient in Azure DevOps, JIRA, or ServiceNow.
Strong facilitation and influencing skills.
Bachelor’s degree in related field or equivalent experience.
2-4 years of business process or data analysis experience, preferably in healthcare.
Knowledge of managed care information systems.
Previous structured testing experience preferred.
Understanding of HIPAA transactions (i.e. 837, 999, 824, 277) preferred.
Knowledge of data migration, software enhancement/planning, and Agile preferred.
Experience managing projects with a high reliance on technology.

Nice To Haves

Care Management knowledge preferred.
TruCare Classic and TruCare Cloud experience strongly desired.
Care Central/Facets a plus.
Project management experience preferred.
Knowledge of benefits, pricing, contracting or claims preferred.
Knowledge of provider reimbursement methodologies preferred.
1+ years of managed care encounters experience.
Knowledge of claims and/or encounter processing and data analysis experience preferred.
Knowledge of SQL scripting preferred.
Experience in a data driven environment.
Knowledge of data integration, software enhancements/planning and Agile preferred.

Responsibilities

Perform various analysis and interpretation to link business needs and objectives for assigned function.
Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems.
Identify and analyze user requirements, procedures, and problems to improve existing processes.
Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.
Identify ways to enhance performance management and operational reports related to new business implementation processes.
Develop and incorporate organizational best practices into business applications.
Lead problem solving and coordination efforts between various business units.
Assist with formulating and updating departmental policies and procedures.
Performs other duties as assigned.
Complies with all policies and standards.