Business Analyst - Cross Border Trade

This role is responsible for accurately monitoring and modeling the costs associated with cross border trade expenses in a global marketplace. The main focus is on analyzing and managing the cost structure of duties, taxes, and freight for thousands of potential trade lanes. The goal is to set appropriate fees for buyers and sellers, identify cost reduction opportunities, and improve financial performance. The role requires strong analytical skills, cross-functional collaboration, and knowledge of customs and duties, revenue management, and financial analysis. Experience in cross border trade or e-commerce is preferred.

• Support pricing strategy for shipping and cross border fees by maintaining a robust model for costs associated with each lane: duties, taxes, and freight
• Work with Compliance and Tax teams to ensure correct application of duties and taxes according to import laws
• Identify anomalies in duty and tax costs and rectify with carriers in a timely manner
• Conduct analysis for regular dynamic pricing formula updates based on latest costs
• Forecast changes to lane mix based on pricing changes to optimize staffing of authentication centers
• Collaborate with Data Engineering to establish a clean pipeline of carrier costs and binning to duties vs. freight costs
• Improve package routing to optimize total cost within trade lanes and across lanes via dynamic pricing levers
• Develop strategies and requirements for Product & Engineering to align fees with costs, including predictive models based on real-time costs
• Research changes to business model to reduce tax exposure for the company or users
• Possess necessary technical skills in Excel, Google Sheets, SQL, and Tableau
• Complete rigorous analysis and synthesize executive-level insights to drive action
• Collaborate effectively with analytical and non-analytical team members
• Knowledge of duties, taxes, and freight cost structures preferred
• Experience in customs & duties, revenue management, financial analysis, or business intelligence roles preferred
• Experience in cross border trade or e-commerce context preferred

• Minimum of 2 years experience in roles related to customs & duties, revenue management, financial analysis, or business intelligence
• Possess necessary technical skills related to Excel, Google Sheets, SQL, Tableau
• Ability to complete rigorous analysis and then synthesize to executive level insights that provoke action to grow StockX
• Ability to work well cross functionally with analytical and non-analytical team members
• Knowledge of duties, taxes, and freight cost structures preferred
• Experience working in a cross border trade or e-commerce context preferred
• Bachelor's degree

• Opportunity to dive deeper into cross border trade expenses
• Challenging analysis and subject matter
• Low hanging fruit opportunities for immediate financial impact
• Ability to work with a dedicated team member
• Intellectual stimulating problem solving
• Opportunity to empower global customers to connect to culture through their passions
• Ability to accurately monitor and model costs
• Finding opportunities for cost reduction
• Support in global pricing strategy, analysis, and operations
• Opportunity to drive company financial performance
• Ability to work cross functionally with analytical and non-analytical team members
• Opportunity to research changes to business model
• Competitive base salary range with opportunities for benefits, equity, and discretionary bonuses
• Equal opportunity employer that values diversity