Business Analyst Consultant

TEKsystems • Tacoma, WA

1d • $68 - $77 • Hybrid

About The Position

The Port of Tacoma is seeking a senior, hands-on Power Platform contractor to analyze business needs, design solutions, develop and configure production-ready capabilities, and support governed delivery of Microsoft Power Platform solutions. The primary focus is solution development and delivery using Power Apps, Power Automate, Microsoft Dataverse, Power Pages, Power Platform administration and governance capabilities, and Microsoft Copilot Studio. This is not primarily a Dynamics 365 Customer Engagement administration or service-operations role. Experience with Dynamics 365 applications, especially Dynamics 365 Sales and Dynamics 365 Customer Insights - Journeys, is a desirable secondary qualification because solutions may integrate with, extend, or share Dataverse data with those products.

The consultant will lead business analysis in a customer environment and deliver Power Platform capabilities from discovery and design through development, testing, deployment, production support, and transition. The role includes designing and delivering Copilot Studio solutions for production use; production deployment experience is required, while prototypes, demonstrations, experiments, training exercises, and sandbox-only pilots do not meet the requirement.

The consultant will apply governed application lifecycle management and support Power Platform governance and operational readiness. They will also develop reusable solution patterns and collaborate with Port business customers, product owners, Enterprise Applications staff, security, infrastructure, records, vendors, and other stakeholders throughout solution delivery, adoption, and support transition.

Requirements

• At least five years of progressively responsible experience delivering business applications or automation solutions, with substantial recent hands-on Microsoft Power Platform development.
• Hands-on development experience with Power Apps, Power Automate, Microsoft Dataverse, Power Pages, connectors, security roles, solution packaging, environment variables, connection references, and governed deployment practices.
• Personally designed, built, tested, deployed, and supported one or more Copilot Studio solutions in a production environment; experience limited to proofs of concept, demonstrations, labs, prototypes, or nonproduction pilots is insufficient.
• Business analysis experience in a customer environment, including direct stakeholder facilitation, requirements elicitation and validation, process analysis, user stories and acceptance criteria, backlog refinement, solution options, user acceptance testing, and translation between business and technical teams.
• Strong Power Platform application lifecycle management experience across development, test, and production environments, including managed solutions, source control where applicable, pipelines or automated deployment, release management, dependency management, and production support transition.
• Experience designing secure Dataverse solutions, including table and relationship design, role-based security, teams, business units where applicable, field security, data quality, duplicate management, auditing, and least-privilege access.
• Experience with Power Platform governance and enterprise controls, including environment strategy, Managed Environments, data loss prevention policies, connector governance, capacity or licensing awareness, monitoring, solution ownership, and supportability.

Nice To Haves

• Power Platform Developer Associate certification (PL-400), strongly preferred.
• Experience with Dynamics 365 applications, particularly Dynamics 365 Sales and Dynamics 365 Customer Insights - Journeys.

Responsibilities

• Facilitate discovery sessions and lead business analysis with customer stakeholders.
• Document current- and future-state processes; elicit and validate functional and nonfunctional requirements.
• Define user stories and acceptance criteria, identify dependencies and risks, and translate business needs into implementable designs across enterprise applications and platforms.
• Design, configure, develop, test, deploy, and support enterprise Power Platform solutions using model-driven apps, canvas apps, Power Automate cloud flows, Dataverse, Power Pages, connectors, and other suitable platform capabilities.
• Design and deliver Copilot Studio solutions suitable for production use.
• Apply application lifecycle management practices, including managed solutions, source control where applicable, environment strategy, deployment pipelines, release planning, testing, rollback planning, documentation, and promotion across development, test, and production environments.
• Support Power Platform governance and operational readiness, including Managed Environments, data loss prevention policies, security roles, access design, connector review, monitoring, support handoff, standards, reusable components, and knowledge transfer.
• Develop and improve reusable patterns for portals, workflow automation, forms, templates, notifications, integrations, and shared business capabilities.
• Partner with Port business customers, product owners, Enterprise Applications staff, security, infrastructure, records, vendors, and other stakeholders throughout discovery, design, delivery, adoption, and support transition.
• Support backlog refinement, solution options, user acceptance testing, and production support transition.

Benefits

• Medical, dental, and vision coverage, subject to eligibility.
• Critical Illness, Accident, and Hospital benefits, subject to eligibility.
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available, subject to eligibility.
• Voluntary Life and AD&D insurance for the employee and dependents, subject to eligibility.
• Short- and long-term disability coverage, subject to eligibility.
• Health Spending Account (HSA), subject to eligibility.
• Transportation benefits, subject to eligibility.
• Employee Assistance Program, subject to eligibility.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed