Business Analysis Manager - Care Performance

T-MobileFrisco, TX
$77,900 - $140,500Onsite

About The Position

This role serves as the primary analytics partner for the Internal Care channel compensation strategy team, supporting our Internal Care organization. The Business Analysis Manager is accountable for sourcing and structuring the data that underpins compensation and incentive strategy. This role translates business requirements into data models that inform comp plan design, incentive recommendations, and target setting. They size known issue impacts, conduct financial modeling, and quantify risk before plans are submitted for approval. The role supports hierarchy alignment and compensation data integrity, ensuring accurate payouts and proactive resolution of issues that could impact earnings or reporting, and serves as a key partner to commissions, performance management and data enablement ensuring plan alignment and accuracy.

Requirements

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
  • Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
  • 4-7 years Working experience solving analytical problems using quantitative approaches (Required)
  • 4-7 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)
  • 4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
  • Business Acumen (Required)
  • Dashboard Development (Required)
  • Data Analysis (Required)
  • Data Storytelling (Required)
  • Executive Presence (Required)
  • Financial Modeling (Required)
  • People Management (Required)
  • Project Management (Required)
  • Stakeholder Management (Required)
  • Strategic Thinking (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice To Haves

  • Working experience with Python, R, Go or similar statistics or data science language preferred.
  • Telecommunications (Preferred)
  • Other Business Certification (Preferred)

Responsibilities

  • Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
  • Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals
  • Apply analytical and modeling techniques to support decision-making and resource prioritization across the organization
  • Participate in the design and administration of reporting structures and interfaces for standardized use across teams
  • Also responsible for other duties/projects as assigned by business management as needed

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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