Business Administration Specialist - LIS - RLH

Google Operations Center

5d•Onsite

About The Position

At Google Operations Center, we help Google users and customers solve problems and achieve their goals. The Legal GOC team manages a high volume of incoming requests for user data from external parties, particularly U.S. law enforcement. These requests are fulfilled in compliance with legal requirements, utilizing internal tools and adhering to complex internal policies.

Requirements

Bachelor's degree or equivalent practical experience
Meticulous attention to detail and a proven ability to maintain high quality standards for repetitive tasks and detailed workflows
Excellent reading comprehension and critical thinking skills to independently follow detailed workflows and escalate issues when necessary
Excellent verbal and written communication and active listening skills
2+ years of experience in data entry, operations, or entry-level legal work

Nice To Haves

Paralegal certification or experience working in a legal setting
Proficiency in data entry and a willingness to perform data entry tasks
Ability to interact professionally with internal stakeholders at all levels
Ability to learn quickly and adapt to new workflow policies in a fast-paced environment
3 years of experience in data entry, operations, or junior-level legal work
Comfort working with technology

Responsibilities

Manage user data requests, maintaining strict adherence to privacy laws and user confidentiality.
Meticulously process, analyze, and interpret the language of these requests, demanding precision, unwavering attention to detail, and a commitment to established procedures.
Stay focused while exercising sound judgment when escalating issues.
Consistently demonstrate professionalism, humility, confidentiality, and a genuine passion for Google’s mission.